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Inconsistent Analytics Data in Microsoft Store (Highlights Section)

AiPlay Go 0 Reputation points
2026-04-07T17:33:32.3133333+00:00

Hello,

I am experiencing an issue with the analytics data in my Microsoft Store dashboard.

In the "Highlights" section, one of my games showed 4366 views, but after a few hours, the number suddenly dropped significantly. This inconsistency seems unusual and concerning.

I downloaded the TSV report and reviewed the data, and it appears there may be discrepancies or possible data inaccuracies.

Could you please help me understand:

  • Why the analytics numbers (especially Highlights) are changing unexpectedly?
  • Whether there is a delay, filtering, or correction mechanism affecting these numbers?
  • If the TSV data reflects the final accurate numbers or if it is also subject to change?

I would appreciate it if you could review this issue and confirm whether this is a reporting delay or a potential error.

App details:

  • App name: [YOUR APP NAME]
  • Product ID: [YOUR PRODUCT ID]

Thank you for your support.

Best regards, [YOUR NAME]Hello,

I am experiencing an issue with the analytics data in my Microsoft Store dashboard.

In the "Highlights" section, one of my games showed 4366 views, but after a few hours, the number suddenly dropped significantly. This inconsistency seems unusual and concerning.

I downloaded the TSV report and reviewed the data, and it appears there may be discrepancies or possible data inaccuracies.

Could you please help me understand:

  • Why the analytics numbers (especially Highlights) are changing unexpectedly?
  • Whether there is a delay, filtering, or correction mechanism affecting these numbers?
  • If the TSV data reflects the final accurate numbers or if it is also subject to change?

I would appreciate it if you could review this issue and confirm whether this is a reporting delay or a potential error.

App details:

  • App name: [Aero Darts]
  • Product ID: [9MXRLH078SNR]

Thank you for your support.

Best regards,

Microsoft Partner Center API
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