Miscellaneous topics that do not fit into specific categories.
Can't Snooze emails in oulook
The snooze feature disappeared in my Outlook. I have tried to get support, and it is impossible. TEL ME WHAT TO DO!!!
Microsoft 365 and Office | Other
phone number
I am not able to add a phone number to my information.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
how to stop emails from going to the archive folder
I don't use the archive folder when I delete an email how to I stop using the archive folder
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
What is this problem with designer?
I am trying to use windows designer and to upload and paste images into a generated image but paste does not work when i click on it even though something is on the clipboard.
Windows for home | Windows 11 | Apps
Account verification
Hey, I’m literally losing hope at this point. I’ve been locked out of my Outlook account for days. I can’t verify my identity because I’m signed out of the Outlook app on all of my devices, so I never receive the approval request. This account is…
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
My PC will not update to Microsoft's Extended Support Program
When I try to Enroll in the Extended Support Program, it says that it encountered a problem and try again later. However, it keeps saying that. I am running Microsoft Home, 22H2 Build.
Windows for home | Windows 10 | Extended Security Update (ESU)
Payment that I have no idea what it is for
I am paying Microsoft 3.91 per month usually on the 27th of each month and I have no idea what it is for? The payment comes up at MICROSOFT# with a long number after the hashtag which changes each month, there is no logo attached to the payment. I have…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to downlaod azure certificate as I lost access to my work account
Hello, I passed the Microsoft Azure Fundamentals (AZ-900) exam on 20 June through Pearson VUE. Unfortunately, I lost access to my work Microsoft account on 17 June, which was the account used to register for the exam. I have not received my certification…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
All Rewards Showing Out of Stock Since November 2025
Hello Microsoft Rewards Support, I have been collecting Microsoft Rewards points for a long time and was planning to redeem them for an Amazon Gift Card. However, since around November 2026, all rewards on the redemption page have been showing as…
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
My volume mixer is not working.
My volume mixer is not working and it will not let me adjust the volume.
Microsoft Edge | Audio and video playback | Previous Windows versions
Managing media playback issues and settings in Microsoft Edge on older Windows versions
Unable to access SharePoint / Power Apps – Azure marketplace error during setup
The confusion started with product names; MS 365 Premium vs MS 365 Business Premium. I recently purchased Microsoft 365 Premium, which doesn't include SharePoint Online and Power Apps. Separately I purchased Power Apps and partially developed a model…
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
**Word, Excel, and PowerPoint show blank white icons and won’t open on Windows 11**
Hello, I need help with a Microsoft Office issue on Windows 11. Recently, Microsoft Word, Excel, and PowerPoint started showing as blank white icons instead of their normal Office icons. The issue is not limited to one file; it affects the Office…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to work around the your PIN is no longer available logon screen
I ran into an issue where my network adapter stopped functioning. I don't know why, it seemingly just stopped working on a standard reboot of my PC. I tried a few simple solutions without success through device manager. Some solutions online…
Windows for home | Windows 11 | Devices and drivers
Hi microsoft
me too but my win 10 USB flashdrive is a problem but I have a stupid app in chrome is called Chromebook Recovery Utility that was STUPID IDEA I make the USB win 10 USB flash drive... I have an idea just copying the win 11 or 10... BUT I HAVE CRHOME OS…
Windows for home | Windows 11 | Install and upgrade
Teams Bot creation fails with “Multitenant bot creation is deprecated” even when using TDP and Single-Tenant Azure AD app
Starting recently (from today), Teams bot creation is failing with the error: Multitenant bot creation is deprecated. Please use SingleTenant or UserAssignedMSI This error occurs even though: The bot is created via Teams Developer Portal (TDP) The…
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
Gmail and 365
Why can't I send and receive gmails in Outlook 365? I can in the Outlook app but not in 365. This seems too restrictive and is frustrating.
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
request a refund
So I want to refund the funds I purchased for Microsoft Word 365, how do I do that?
Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
Several issues after installing KB5094127
I've been having several problems after downloading KB5094127 to my windows 10 computer version 22H2 Build 19045.7291 After downloading and installing, I rebooted as prompted and upon startup, Task Manager ran (it's not one of my startup processes) and…
Windows for home | Windows 10 | Windows update
Old Outlook Question needs to be Locked
https://learn.microsoft.com/en-us/answers/questions/5515158/how-to-access-old-hotmail-account Old Question (Aug 2025) that has some useful general information about closed accounts. But it is attracting recent comments from desperate users who would be…
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
Skype problem
Hi I was notified when Skype changed over to Microsoft and as I had a credit on Skype, I thought I did what was needed. However, I don’t seem to be able to use Skype unless I put in my address but when putting in my address, it doesn’t accept it. So I’m…
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories