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Keyboard issue

Boah Emelia 0 Reputation points
2026-05-17T12:53:48.3933333+00:00

How to fix Double click opens file properties. After installing new windows 11 on TM1 laptop

Windows for home | Windows 11 | Devices and drivers
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  1. DaveM121 890.4K Reputation points Independent Advisor
    2026-05-17T13:29:40.26+00:00

    Double clicking a file should not open its property dialog, the keyboard shortcut for that is Alt + Enter.

    1

    Is this problem happening with all files in File Explorer?

    2

    Bring up the on-screen keyboard, is it indicated on that keyboard that any keys are pressed even though oyu are not pressing the keys?

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  2. AI answer

    2026-05-17T12:54:10.3133333+00:00

    On Windows 11, double-clicking a file should open it, not its Properties. The behavior described matches a known issue in earlier Windows versions where double-clicking while certain UI elements were visible caused Properties to open instead of the normal action.

    On Windows 8.1/Windows Server 2012 R2, this was fixed by installing a specific update rollup. For a new Windows 11 installation showing similar behavior, follow general mouse/keyboard troubleshooting and ensure all updates are installed:

    1. Check mouse and hardware connections
      1. Unplug the mouse (or USB receiver if wireless), wait a few seconds, then plug it back in.
      2. Try a different USB port.
      3. If using a USB hub, ensure it has power or plug the mouse directly into the PC.
      4. Verify the mouse cable or receiver is not damaged.
      5. If using a battery-powered mouse, replace or fully charge the batteries.
    2. Test with another mouse
      • Connect a different mouse and check whether double-click still opens Properties. If the issue disappears, the original mouse hardware may be faulty.
    3. Install all Windows Updates
      • Go to Settings → Windows Update and install all available updates, then restart. This ensures any known input-related issues are patched.

    If the problem persists only in specific apps (for example, Office or WPF-based applications), also ensure those apps are fully updated, as some input issues are app-specific.


    References:

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