Share via

Activation problem not corrected by Microsoft

mister jazz 0 Reputation points
2026-05-20T05:59:10.89+00:00

Case number: 7103070269 not fixed by microsoft tech support

Windows for home | Other | Licensing and activation
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 878.9K Reputation points Independent Advisor
    2026-05-20T06:34:44.3633333+00:00

    1

    What happened on your PC before Windows was not activated.

    2

    Where did you get your Windows licence was that pre-installed on the PC or did you purchase a full retail Windows licence from Microsoft or from a 3rd party retailer, and if so, do you have the product key?

    Or is your Windows licence based on a previous Windows 7 or 8 licence?

    3

    Click your Start Button, type cmd then right click Command Prompt and choose 'Run as Administrator'

    Run or paste this command and hit Enter:

    slmgr.vbs /dlv

    Please post a screenshot of the resulting dialog

    4

    Download the free ShowKeyPlus app from the Microsoft Store.

    Please provide a screenshot of that app window and please hide your product key in the screenshot.

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.