Cannot upgrade, modify, or create e new MySQL flexible server with sponsorship nonprofit license

Question

Cannot upgrade, modify, or create e new MySQL flexible server with sponsorship nonprofit license

Davide Bonzi 0

I am prompted to upgrade my MySQL server from version 8.0 to 8.4
Anything I try to do (upgrade, change from burstable to general purpose, change location, create a new server from scratch) gives me an error "because provisioning in the requested region, "Switzerland North," is not supported for your subscription" (azure sponsorship license for nonprofit).

Pilladi Padma Sai Manisha 8,890 Reputation points Microsoft External Staff Moderator

2026-06-08T01:28:19.5833333+00:00
Hi @Davide Bonzi ,
Thanks for reporting this issue.

The error indicates that your current Azure Sponsorship for Nonprofits subscription does not have capacity or entitlement to provision Azure Database for MySQL Flexible Server resources in the Switzerland North region. This restriction can affect not only new server deployments, but also operations that require reprovisioning capacity, such as compute tier changes, scaling, or major version upgrades.

To help isolate the issue, could you confirm:

Whether existing workloads in Switzerland North are still running normally.

If you're able to create a MySQL Flexible Server in a different supported region (for example, West Europe or North Europe).

Whether the error occurs immediately in the Azure portal or after the deployment starts.

Since this appears to be related to subscription eligibility or regional capacity restrictions, it may require investigation by Azure Support. Nonprofit Sponsorship subscriptions can have region-specific limitations that differ from standard Pay-As-You-Go subscriptions.

Relevant documentation:

Azure Database for MySQL Flexible Server regions availability

Azure Sponsorship subscriptions FAQ

Check Azure service availability by region

If you can share the full error message (including correlation ID and timestamp), the support team can further investigate whether this is a regional capacity restriction or a subscription-specific limitation.

1 answer

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Pilladi Padma Sai Manisha 8,890 Reputation points Microsoft External Staff Moderator

2026-06-08T01:28:19.5833333+00:00

Hi @Davide Bonzi ,
Thanks for reporting this issue.

The error indicates that your current Azure Sponsorship for Nonprofits subscription does not have capacity or entitlement to provision Azure Database for MySQL Flexible Server resources in the Switzerland North region. This restriction can affect not only new server deployments, but also operations that require reprovisioning capacity, such as compute tier changes, scaling, or major version upgrades.

To help isolate the issue, could you confirm:

Whether existing workloads in Switzerland North are still running normally.

If you're able to create a MySQL Flexible Server in a different supported region (for example, West Europe or North Europe).

Whether the error occurs immediately in the Azure portal or after the deployment starts.

Since this appears to be related to subscription eligibility or regional capacity restrictions, it may require investigation by Azure Support. Nonprofit Sponsorship subscriptions can have region-specific limitations that differ from standard Pay-As-You-Go subscriptions.

Relevant documentation:

Azure Database for MySQL Flexible Server regions availability

Azure Sponsorship subscriptions FAQ

Check Azure service availability by region

If you can share the full error message (including correlation ID and timestamp), the support team can further investigate whether this is a regional capacity restriction or a subscription-specific limitation.

Answer 1

Hi Davide !

Thank you for posting on MS Learn Q&A.

I think you are having an issue with your subscription or a region restriction because the same error appears when you try to upgrade, change compute tier, change region or create a new MySQL Flexible Server, your Azure Sponsorship or nonprofit subscription likely does not currently have provisioning access for Azure Database for MySQL Flexible Server in Switzerland North.

Verify that your Microsoft.DBForMySQL resource provider is registered on the subscription and try creating the MySQL Flexible Server in another supported nearby region, for example West Europe or North Europe, just to confirm whether the issue is specific to Switzerland North.

Check whether your nonprofit sponsorship subscription has an Azure Policy or offer level restriction limiting allowed regions and if Switzerland North is required try to open an Azure support request.

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Cannot upgrade, modify, or create e new MySQL flexible server with sponsorship nonprofit license

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