Getting this error for a game

Question

Getting this error for a game

Colin 0

I've tried everything I could find on the internet but nothing has worked. any help would be appreciated.

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000009

RSDragonwilds_Win64_Shipping

kernel32

ntdll

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1 answer

Your answer

Answer 1

Hello, I am Mite, and I am here to help.

The error EXCEPTION_ACCESS_VIOLATION usually appears when a program tries to read or write to a memory address that it is not allowed to access. In games, this can happen for several reasons, such as corrupted game files, an outdated or unstable graphics driver, a damaged game configuration file, conflicts with overlays or monitoring tools, mods, or sometimes a bug in the game itself.

In this case, please try verifying the game files first through the platform you installed it from, such as Steam, Epic, Xbox app, or another launcher. Then update your graphics driver from NVIDIA, AMD, or Intel. If the issue started after a recent driver update, try rolling back to the previous stable driver instead.

Also temporarily disable overlays and monitoring tools such as Discord Overlay, Steam Overlay, Xbox Game Bar, GeForce Experience Overlay, MSI Afterburner, and RivaTuner. These applications might conflict with your game. If you use any mods, remove them completely and test the game again. You can also try deleting or renaming the game’s configuration/settings folder so the game recreates fresh settings on the next launch.

If it still crashes, repair or reinstall Microsoft Visual C++ Redistributables and DirectX runtime components, then restart the PC.

If the issue still happens after trying these steps, it may be caused by a bug in the game itself rather than something you can fully fix on your PC. In that case, I recommend submitting a report to the game developer’s support team and including the crash log, your GPU model, graphics driver version, Windows version, and whether the crash happens on launch or during gameplay. This information can help the developers identify whether the crash needs to be fixed in a future game patch.