I am not able to see Agents option in mS365 Copilot

Question

I am not able to see Agent's option in mS365 Copilot

Answer 1

If Agents is missing in Microsoft 365 Copilot, the documented causes are:

1. No agents have been deployed to the tenant If users have a qualifying work or school Microsoft 365 subscription but still don’t see options to view agents, there may be no agents deployed to the tenant yet.
2. Copilot features are turned off All or some Copilot features might have been disabled.
3. Copilot isn’t available in the market Agent visibility can also depend on market availability.
4. The user needs a work license Agents are available to customers with a Microsoft 365 (work) license.
5. The admin must enable or assign agents In Microsoft 365 admin center, admins can manage agents by enabling, disabling, assigning, blocking, or removing them. Admins can review and deploy agents from: Microsoft 365 admin center → Copilot Control System → Agents → All agents
6. Where agents should appear when available
   • In Microsoft 365 Copilot: Agents → All agents to open the Agent Store
   • In Microsoft Teams: open Copilot and select All agents

For an admin, the direct check is:

1. Open Microsoft 365 admin center.
2. Go to Copilot Control System.
3. Select Agents > All agents.
4. Confirm agents are available and assigned for users.
5. Review the agent’s Data & tools and Security & compliance tabs before deployment.

If the tenant has no deployed agents, users won’t see the Agents option.

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• Assign and deploy agents for Microsoft 365 Copilot
• Agents admin guide for Microsoft 365
• Using agents for Microsoft 365 Copilot
• Manage agents in the Microsoft 365 admin center