Claude 365 connector

Claire Ben Johnston 0 Reputation points
2026-08-07T07:28:49.0866667+00:00

Trying to connect claude to 365, and get prompted for a email that has to be business or school. how do i use personal email?

Outlook | Web | Outlook.com | Email
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  1. Diana Mariz 10,630 Reputation points Independent Advisor
    2026-08-07T08:26:55.49+00:00

    Hi Claire,

    As per checking, the Claude 365 connector only supports sign‑in with business or school Microsoft accounts. Personal Microsoft accounts (like Outlook.com, Hotmail, or live.com) aren’t supported for this integration, which is why you’re being blocked when trying to use a personal email. Therefore, If you want to use Claude with Microsoft 365, you’ll need to connect it through a work or school account that has the appropriate licensing.

    For more information, you may also refer to this link: https://support.claude.com/en/articles/12542951-set-up-the-microsoft-365-connector

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