OneDrive pausing

Question

Using a PC so not a battery power issue but my OneDrive now keeps pausing for specific reason. This is only a recent issue. Could it be due to running Windows Feature Experience Pack 1000.26100.489.0?

Answer 1

Experiencing the exact same issue since yesterday (2026-10-27). Sometimes it will continue syncing and then pause again for long periods (or until PC is restarted).

OneDrive Version: 26.189.0928.0007.

Windows 11 Pro version: 26H2 (Build 26300.9711)

Answer 2

The command seemed to fix it for me edit - nope, paused

Answer 3

Hi,

Try clicking the OneDrive cloud icon >> Settings >> Sync and backup >> Preferences, then turn off Pause syncing when this device is on a metered network.

If OneDrive still pauses automatically, please share your OneDrive version and any message shown when syncing stops.

Answer 4

There is no Microsoft-documented link between Windows Feature Experience Pack 1000.26100.489.0 and OneDrive pausing; first check whether Windows has marked the current network as metered, because OneDrive automatically pauses on metered connections.^1^

Check the pause reason

1. Select the OneDrive cloud icon in the taskbar notification area.
2. Read the status shown at the top of the activity panel. If it says Paused, select the paused message or yellow box to resume syncing.
3. Open Settings → Network & internet → Wi-Fi (or Ethernet) → select the connected network.
4. If Metered connection is enabled and the connection does not need to be metered, turn it off.
5. Reopen OneDrive and confirm that its status changes to Your files are synced or shows active synchronization.

A recent community report describes similar random pausing, but it has no accepted resolution and does not establish the Feature Experience Pack as the cause.^2^ The current Microsoft known-issues list also does not identify this Feature Experience Pack as causing automatic pauses.^3^

If it pauses again on a non-metered connection

Check the cloud icon immediately after the pause and note the exact status or error. Also verify:

• Storage: A full Microsoft storage allocation prevents uploading, editing, and syncing new files.^4^
• Client version: OneDrive cloud icon → Help & Settings → Settings → About. This identifies the OneDrive build independently of the Windows Feature Experience Pack.^5^
• Specific files: If pausing consistently follows changes to one file or folder, look for duplicate filenames or simultaneous edits from another PC, which can cause sync conflicts.^6^

Reset the sync client if no reason is displayed

A reset is appropriate if the network is not metered, storage is available, and OneDrive continues pausing without a useful error. It does not delete cloud or local data, but it resets OneDrive settings and triggers a full synchronization.^7^

1. Press Windows+R.
2. Enter:

%localappdata%\Microsoft\OneDrive\OneDrive.exe /reset

3. If Windows cannot find it, try:

C:\Program Files\Microsoft OneDrive\OneDrive.exe /reset

4. If necessary, try:

C:\Program Files (x86)\Microsoft OneDrive\OneDrive.exe /reset

5. Open Start, type OneDrive, and launch the OneDrive desktop app.
6. Allow the full synchronization to finish and check whether pausing recurs.

If it still pauses, report the exact text displayed in the OneDrive activity panel, the OneDrive version from Settings → About, and whether it happens after a particular file starts syncing. Those details are needed to distinguish an account, file-conflict, network, or client-build issue.

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References

1. How to Pause and Resume OneDrive Sync | Microsoft Support
2. ONEDRIVE (personal) sync pausing randomly - Microsoft Q&A
3. Fixes or workarounds for recent issues in OneDrive
4. Fix OneDrive sync problems | Microsoft Support
5. Which app do I have?
6. Restrictions and limitations in OneDrive and SharePoint | Microsoft Support
7. Reset OneDrive | Microsoft Support