I saw the same article for Windows 11, however I experience this problem on Windows 10. What did I do install Azure Remote Desktop on my Windows 10 machine (latest update) logged into my company workspace using my company MS account tried to login to my remote VM I get an error message - An authentication error has occurred (Code: 0x800706be) cherry on top, this is my personal notebook. On my office computer I can access the VM just fine. Same installation of Windows and Azure Remote Desktop what can be wrong?

The simple fix is to head to C:\Program Files\CSR\CSR Harmony Wireless Software Stack rename BLEtokenCredentialProvider.dll to BLEtokenCredentialProvider.dll.BAK

i have same issuse in win11 after update in 29.04.2022, i resolved with ”sfc /scannow” C:\Windows\system32>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection found corrupt files and successfully repaired them.

Had this happen to me and its easy to overlook. Make sure you don't have a cached account name in the account box. In my case somehow and oldcomputername\account (or olddomain\account) was in the rdp cached credential box and it was giving this error. Instead of using command line to login, used the ui, click on show options and changed username to .\account and was immediately prompted for the password and was able to login. Hope this helps.

Error "An authentication error has occurred (Code: 0x800706be)" when trying to use Remote Desktop to connect in Windows 10

Hruby, Jan 1

I saw the same article for Windows 11, however I experience this problem on Windows 10. What did I do

install Azure Remote Desktop on my Windows 10 machine (latest update)
logged into my company workspace using my company MS account
tried to login to my remote VM
I get an error message - An authentication error has occurred (Code: 0x800706be)
cherry on top, this is my personal notebook. On my office computer I can access the VM just fine. Same installation of Windows and Azure Remote Desktop

what can be wrong?

Sean Huggans 11 Reputation points

2023-05-01T02:32:45.7066667+00:00

This issue occurs when running Remote Desktop elevated as a different user, and that different user account has never logged in to the workstation (no complete local profile). I've submitted a bug report to Microsoft, please help me get some traction on it with an upvote! https://aka.ms/AAkm0o2
Hruby, Jan 1 Reputation point

2023-05-09T07:10:55.5833333+00:00

thanks for answer, but I do not run Remote Desktop elevated, the process runs under my user. I am logging in with company account and login works from other machines, not just from this particular one
Rodrigo de Medeiros Silva 5 Reputation points

2024-02-28T14:38:48.5533333+00:00

Log into your administrator account on Windows, then log out and test again.
Work to me
SyedMohammadHasan 0 Reputation points

2024-08-13T00:29:56.49+00:00

I had been facing this issue for a long while. Thanks to the folks in the reply comments for the very helpful inputs. After I did "Run as a different user" on mstsc.exe, it worked like a charm. Not sure how I can default it to run as the current user. But for now a shortcut with this path is doing the job.

runas /user:abc "mstsc /v:10.0.0.1"

9 answers

VINCENZO MOIOLI 50 Reputation points

2023-05-21T12:46:51.88+00:00

The simple fix is to head to C:\Program Files\CSR\CSR Harmony Wireless Software Stack

rename

BLEtokenCredentialProvider.dll to

BLEtokenCredentialProvider.dll.BAK
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10 people found this answer helpful.
Ribu Xavior 5 Reputation points

2023-08-22T04:27:56.02+00:00

This is worked for me

KD 0 Reputation points

2023-09-12T17:03:18.8266667+00:00

You have saved a mystery that had plagued a computer of ours for a year and a half. Good on you. This fixed it for me as well.

WikiJM 0 Reputation points

2023-10-09T05:51:26.09+00:00

Works like a charm, thanks!

Edwin Velasco 0 Reputation points

2023-10-19T04:04:14.2333333+00:00

Excelente aporte solucionó mi problema. Muchas gracias

vithaya southammavong 0 Reputation points

2023-11-08T04:19:58.4833333+00:00

I cannot believe this solution works. I have never known the problem relates to bluetooth. Thank you so much.

Hruby, Jan 1 Reputation point

2023-11-13T08:35:54.5633333+00:00

can't wait to test it, but my laptop where this problem was happening is currently in maintenance

Conrad Jellison 0 Reputation points

2024-06-11T19:48:32.54+00:00

Slick as Sh*t!! Thank you for this answer!!!

Anthony 0 Reputation points

2024-10-15T08:08:59.7266667+00:00

This is worked for me, you are saving my time, bro!
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Radu Dredetianu 6 Reputation points

2022-05-02T06:08:47.197+00:00

i have same issuse in win11 after update in 29.04.2022,
i resolved with
”sfc /scannow”

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.
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1 person found this answer helpful.
Anthony Ho 0 Reputation points

2023-03-31T18:27:01.5533333+00:00

This should be the accepted answer. I spent a whole morning and IT spent an hour. Their answer was to rebuild my laptop. I use this method and it fixed my corrupted Windows within a minute. Thank you!

Hruby, Jan 1 Reputation point

2023-11-13T08:35:06.73+00:00

unfortunately this did not help in my case. Tried it multiple times
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Baba 5 Reputation points

2023-11-10T15:38:12.6633333+00:00

Had this happen to me and its easy to overlook. Make sure you don't have a cached account name in the account box. In my case somehow and oldcomputername\account (or olddomain\account) was in the rdp cached credential box and it was giving this error. Instead of using command line to login, used the ui, click on show options and changed username to .\account and was immediately prompted for the password and was able to login.

Hope this helps.
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1 person found this answer helpful.
Sabrina MacDonald 0 Reputation points

2024-01-10T17:56:42.4466667+00:00

Thanks for this. I ended up having a cached credential in credential manager; once i removed, connected to rds server with no issues.
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Limitless Technology 39,686 Reputation points

2022-01-25T17:28:38.68+00:00

Hi there,

This issue has been faced by users and some have stated SFC has sorted this issue. You can also repair update the PC and this will sort the Issue.

Here is a thread as well that discusses the same issue and you can try out some troubleshooting steps from this and see if that helps you to sort the Issue.

Error "An authentication error has occurred (Code: 0x800706be)" when trying to use Remote Desktop to connect in Windows 11.
https://learn.microsoft.com/en-us/answers/questions/516232/error-34an-authentication-error-has-occurred-code.html

RDP authentication error code 0x800706be
https://answers.microsoft.com/en-us/windows/forum/all/rdp-authentication-error-code-0x800706be/05cecb18-19ba-442f-ab3b-67a3b73f86d8

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Error "An authentication error has occurred (Code: 0x800706be)" when trying to use Remote Desktop to connect in Windows 10

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