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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 27%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Hi Team,
I have a Windows 2008 R2 server, When i am trying to install the Visual C++ 2015-2019 Redistribute , no response from the .exe file. I have tried with different versions , but no response when i am trying to install the VC++.
Further troubleshoot, I have checked the setup log file, which is showing following error.
[3A54:2E94][2020-09-04T09:00:35]i001: Burn v3.10.4.4718, Windows v6.1 (Build 7601: Service Pack 1), path: C:\VC_redist.x64.exe
[3A54:2E94][2020-09-04T09:00:35]e000: Error 0x8007000d: Failed to find local per-machine appdata directory.
[3A54:2E94][2020-09-04T09:00:35]e000: Error 0x8007000d: Failed to get per-machine package cache root directory.
[3A54:2E94][2020-09-04T09:00:35]e000: Error 0x8007000d: Failed to build cache directory.
[3A54:2E94][2020-09-04T09:00:35]e000: Error 0x8007000d: Failed to set registration paths.
[3A54:2E94][2020-09-04T09:00:35]e000: Error 0x8007000d: Failed to parse registration.
[3A54:2E94][2020-09-04T09:00:35]e000: Error 0x8007000d: Failed to load manifest.
[3A54:2E94][2020-09-04T09:00:35]e000: Error 0x8007000d: Failed to initialize core.
Except this, i am unable to find any log related to this installation issue. Can someone help me to resolve this issue.
Thanks
Rajasekaran.S
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAX%3C/text%3E%3C/svg%3E)
Hi Rajasekaran.S, do you have any update?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I'd verify system and servicing health by running;
sfc /scannow
also system update readiness tool
https://support.microsoft.com/en-us/kb/947821
Then check for errors in;
%SYSTEMROOT%\Logs\CBS\CheckSUR.log
--please don't forget to Accept as answer if the reply is helpful--
Hi Rajasekaran.S,
As DSPatrick said, the error code “0x8007000d” is usually caused by Windows Update error. Please refer to the guide to fix Windows Update error.
Then, check the system requirement of Microsoft Visual C++ 2015-2019 Redistributable. You can also download the Visual C++ Redistributable here and try to install again.
If it persists, please help us collect more installation logs. You could download and run this collect.exe tool, go to %temp% folder and find the vslogs.zip file, upload it to https://onedrive.live.com/ and share the link here.
Best regards,
Anna