Hi.
Are you unable to access the file server from all computers or only one computer?
The reason why you cannot access the server may be that the related service is not turned on. You can try the following steps:
- “Win+R” enter “services.msc”;
- Check whether the following services are enabled:
• Function Discovery Provider Host (FDPHost)
• Function Discovery Resource Publication (FDResPub)
• Network Connections (NetMan)
• UPnP Device Host (UPnPHost)
• Peer Name Resolution Protocol (PNRPSvc)
• Peer Networking Grouping (P2PSvc)
• Peer Networking Identity Manager (P2PIMSvc) - Restart the device and check the network tab again.
Whether the SMB function is enabled, if not, please enable it according to the following steps:
- "Win+R "enter ”appwiz.cpl”;
- Click "Turn Windows features on or off";
- In the pop-up window, check "SMB 1.0/CIFS File Sharing Support", click "OK".