Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,026 questions
4 answers
One of the answers was accepted by the question author.
How do I delete a work account from the authenticator?
Hi, I am trying to remove a work account from my android. It asks me to log in and I don't no longer work for the company. How do I remove the account from my phone? Thank you. 😊
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 26%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Intune BYOD Android device enrollment
Hi ,I tried to enroll a Android Byod device through company portal.It shows error "couldn't set up workprofile" Tried all the below things 1.User has Intune license asigned. 2.In phone seetings-->user& accounts -->No workprofile found…
asked 2024-07-11T16:29:29.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 32%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
srinivas Pasupuleti100
20
Reputation points
accepted 2024-07-12T06:40:12.7766667+00:00
srinivas Pasupuleti100
20
Reputation points
0 answers
Whitescreen when reopen a MAUI app from background when app was first opened from push message
Hi, we have a maui blazor app and there is a strange behavior on Android. The app receives push message from firebase. When app is completely closed (not in background) and an incoming push message is clicked the app opens and handles the push message.…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Multiple Microsoft accounts on phone - security issue
Scenario: User has a personal Android phone, with a personal Outlook account on it. They also add their work account (M365), and Authenticator / Company Portal as the work account requires this. They have the phone link app installed for connecting to…
asked 2024-07-08T13:28:04.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 32%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DavidYorkshire
91
Reputation points
commented 2024-07-10T12:04:29.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Navya
6,370
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
How to enable and see the Remote assistance options?
I using Intune to fully manage a android tablet. I deployed TeamViewer, TeamViewer Host, TeamViewer QS and Remote help, but I can't find anything for Remote assistance option. I also assigned Microsoft Intune Remote Help License myself as a admin and to…
0 answers
frequent phone-signin enrollment
Hello, on my latest android 14 device, in MS-authenticator I have added couple of accounts as shown in the picture. I am finding that after couple of days, the phone-signin registration is demanded again and again. What is the reason behind such…
asked 2024-07-01T14:07:33.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 31%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
testuser7
271
Reputation points
commented 2024-07-05T02:14:03.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXM%3C/text%3E%3C/svg%3E)
Xenia-MSFT
945
Reputation points Microsoft Vendor
11 answers
Android WiFi policy giving error 0xc7d24fc5 and -942518331. Does anyone have any info on this error?
I have a few devices not applying the wifi policies. I'm getting 0xc7d24fc5 and -942518331 errors on the policy itself. Everything else is applied to the device. One is a Pixel 6a and the other one is a Samsung A22 phone. Both Android 13. No issues…
asked 2023-05-08T15:01:57.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
StJohn Lennox-Kerr
55
Reputation points
answered 2024-07-04T08:59:49.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 28.000000000000004%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Steffen Schwerdtfeger
0
Reputation points
1 answer
How to set up Intune android device custom background?
I am using Intune to manage a fully android device (Tablet 13 Vortex), but every time I go to Configuration> Device Restriction> then Device Experience and put the URL of public background it doesn't work. no matter what kind of link i do, it…
asked 2024-06-27T23:59:04.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TestUser
40
Reputation points
commented 2024-07-03T08:40:22.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 35%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZM%3C/text%3E%3C/svg%3E)
ZhoumingDuan-MSFT
10,735
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Intune Android (Corporate Owned Devices - Fully Managed) - Factory Reset block not working
Hi there, I am testing Intune MDM for Android Devices (Have a Motorola G54 5G with Android 13) and when I've configured for the Factory Reset option to be blocked...I can still go to the Factory Reset option in the phones settings and reset it. Can…
asked 2024-07-03T00:45:21.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 13%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
MJ Martinez
20
Reputation points
commented 2024-07-03T07:25:39.49+00:00
Xenia-MSFT
945
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Creating a json file for Managed Homescreen for Android Devices. Errors with Adding Multiple Apps on the Homescreen
Hello Everyone, Im trying to create a json Data file to enable multiple apps in Managed Homescreen for a Android Device. I have created a File which is working perfecty , just with adding additional Applications gives me issues. So this file works…
asked 2023-11-29T16:46:48.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 86%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jayd
171
Reputation points
commented 2024-07-01T20:38:05.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Paul Sterud
6
Reputation points
1 answer
Android apps slow for all users with App Protection Policies
Over the past few weeks numerous Android users, myself included, have been experiencing extreme sluggishness with all Microsoft apps that are protected with an App Protection Policy. Our Android devices are not "enrolled" within Intune, only…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 84%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How to stop user from accessing google app by using Intune?
I am using Intune to mange a fully corporate android device. But when user sign in they can use Google and search whatever they want, I want to restrict them from using it, but I can't find anything. I want to block google, google message, and contacts…
0 answers
Cannot createAgent in sdk com.azure.android:azure-communication-calling:2.9.0
Minimal steps to reproduce Open join-call-to-teams-meeting from source code https://github.com/Azure-Samples/communication-services-android-quickstarts using android-studio Generate my userToken and replace it in the source code Change sdk in gradle…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
795 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,030 questions
Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
263 questions
asked 2024-06-26T07:33:21.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 97%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hoang Nguyen
0
Reputation points
commented 2024-06-27T04:26:46.2733333+00:00
Hoang Nguyen
0
Reputation points
2 answers
android intune COPE enrollment
Is Android Corporate-owned devices with work profile (COPE) enrollment broken ? I have not been successful on Android 14 and Android 13 samsung devices using manually feeding the enrollment token on factory-reset devices. I am meeting all…
asked 2024-06-12T15:48:43.9166667+00:00
testuser7
271
Reputation points
edited a comment 2024-06-25T01:50:51.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Crystal-MSFT
45,896
Reputation points Microsoft Vendor
1 answer
How to set custom notification sound on Outlook for Android under Work profile
Hi Microsoft Community, I've been struggling to set a custom notification sound for incoming emails on Outlook for Android in the "Work" profile managed by Intune. I've placed the audio file under "Internal Storage/Notifications"…
asked 2023-06-14T10:00:59.64+00:00
Andrew Kroeger
5
Reputation points
edited a comment 2024-06-24T11:01:02.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 42%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Duncan
0
Reputation points
0 answers
What Android games do you recommend for someone looking for entertainment on their mobile device?
Sure, some popular Android games that I recommend for entertainment are "Among Us," "Clash Royale," and "Genshin Impact." Each offers unique gameplay experiences and can provide hours of fun on your mobile device.…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 46%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
4 answers
Android Teams Phone - Couldn't connect to workplace join. Android Device Administrator
Hi all I am really frustrated. We are trialling Teams Voice and we cannot get our phone enrolled. We have policy, but phone just refuse to join. I see Couldnt connect workplace join. No Network restrictions, no blocked ports. Any help would be great
asked 2023-05-19T07:57:57.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 53%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Adminmattb
0
Reputation points
answered 2024-06-21T08:48:28.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Haydn Jones
0
Reputation points
3 answers
Couldn't connect to workplace join. try again or contact your admin
Good day We have bought a Yealink Meetingboard 65, started it up and logged in. We then held our first test meetings with a normal, personal account. We thought a firmware update would be useful. After a successful update, we are now unable to log into…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,544 questions
Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
263 questions
asked 2023-09-04T13:39:46.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 27%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Joel
5
Reputation points
answered 2024-06-19T15:31:50.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 52%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Foster, Matthew
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Intune is able to read Android device logs (logcat)
Hello, I would like to ask if it is possible to obtain and view LogCat/Kernel/System logs from Android devices using Microsoft Intune? Or is there some limitation as to Android OS version, or platform? Thank you very much, Premysl Cerny
asked 2024-06-17T11:37:45.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 82%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Premysl Cerny
20
Reputation points
accepted 2024-06-18T07:11:05.1966667+00:00
Premysl Cerny
20
Reputation points
1 answer
MDM Android enrollment, "save contacts" in Outlook
Hi, during Android enrollment, the mobile will get all the apps that we want including outlook. We want to automatically enable this checkmark: is there a way to accomplish this? Our consultant tried to do this but so far it hasn't worked. These are…
asked 2024-06-11T13:58:47.4266667+00:00
Tonito Dux
956
Reputation points
commented 2024-06-13T05:12:20.81+00:00
Crystal-MSFT
45,896
Reputation points Microsoft Vendor