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Use this list of GUIDs to identify email clients, browsers, operating systems, and device types in Customer Insights - Journeys interactions such as EmailOpened and EmailClicked.
The following list contains the globally unique identifiers (GUIDs) to map data on email clients, device types, browsers, and operating systems.
The data related to user agents might be partial or missing, depending on when your journey was running, especially if it was active before August 2024. The detection of email clients relies on email opens and depends on the response received from the email provider. Certain email clients, like Apple, have privacy protections that might prevent detection. The detection of device types, browsers, and operating systems depends on email clicks.
Note
Some GUIDs are labeled as Unknown when you can't detect the email clients, device types, browsers, or operating systems used by the customer. They're labeled as Other when you can detect the information but it's non-categorized, such as an app by a smaller provider.
Email client GUIDs
| EmailClientsId | Name |
|---|---|
| 391123EE-6312-4DCF-9E2D-9027022804D8 | Gmail |
| BB63337D-D8DA-489A-9EE3-857154E5080C | Apple Mail |
| 89945E01-90E2-408F-AC99-CD46B19E51D8 | Outlook |
| CAF15DBA-5B51-4146-900D-6A8F5D2CAFBF | Yahoo |
| 7DC97A79-128E-4F2B-8E09-1708465C958A | Thunderbird |
| 64F0740E-3B26-45B9-83E2-54822F256828 | Samsung Browser |
| 108B4DC5-F39F-4005-B189-BD0E41ED5C7B | Other |
| 87BDC7DA-02A6-4CE5-9B98-B4C9A6143D0E | Unknown |
Browser GUIDs
| BrowserId | Name |
|---|---|
| 2F5C5058-9D1F-4969-84DD-17D0E67BB4A4 | Microsoft Edge |
| 5BAEADFC-25D3-4059-BC7B-F5AE56E6D530 | Opera |
| F9B18F1B-89DC-48E3-A0AF-0532CE0E23F7 | Netscape |
| A44C2F62-82FA-4E28-B3FF-E5DB4861CCDB | Sea Monkey |
| D28C8F68-AAEB-4F70-8F25-E898B9C303E7 | Camino |
| 807C4A91-D194-443B-8052-5A4F2945FBA0 | Firefox |
| 881B893B-CD9D-4382-BC44-6CB483AE20F2 | UC Browser |
| E075C8DF-A34A-4015-B9DD-54EAB8192458 | Sleipnir |
| E9F61625-B032-449B-8CD6-254ED21F39E4 | Internet Explorer |
| 27B2EF0A-17F1-4444-89CD-91665330A566 | Samsung browser |
| A672EC74-B253-4AA3-9158-D4F7CD9818B8 | Outlook |
| 7759E90A-93D0-4891-A6F3-A17D05335BF4 | Comodo Dragon |
| A90B7CB3-DDC2-456D-9C8D-E90104ED6D81 | Chrome Plus |
| A8A2DC38-6ACD-42C3-999B-5599E31ACA3B | Chrome |
| B0541878-4329-4F38-8B2F-54FEA245EE22 | Rekong |
| E54FFD0F-C94D-435F-8A97-407C634CBDA1 | Safari |
| 30F089C6-C601-42D5-9922-366C0ACFAF40 | Konqueror |
| F5B513F6-AD0A-4515-9A63-4E7BCC3C928F | Other |
| 92362E2A-B4BD-4AB1-8CA5-69340ABC2846 | Unknown |
Operating system GUIDs
| OperatingSystemId | Name |
|---|---|
| 2FD14342-0556-42BF-A155-7F1343CE16DF | Windows |
| 307E8C83-FA4E-4D6D-8973-73B79F9D0101 | Symbian |
| F2372FF7-5AA7-482C-99D7-EF2B1C8D64FF | Solaris |
| 691FEE8E-7C8D-4EE4-BB40-5C924AFFD9FE | macOS |
| 407890B5-651F-4935-9D1C-4D146076BBFE | Linux |
| CC324703-9D00-4CF9-BEE7-FA65B373841D | iOS |
| 9D1DACFC-3270-40E8-85E3-64BB62B2C562 | Chrome OS |
| 5B72CDD9-3277-4472-9051-D2631A2F69E9 | Fire OS |
| DF7D6FF2-99A7-4E1D-96AF-0BBCC59CD7F8 | BlackBerry |
| DCB8D655-5B63-4A3A-92F5-3213686344FA | Bada |
| 731CDF56-671E-4694-9685-71173E7E3412 | AIX |
| 6B6B81D0-EF01-4B4D-8430-675DC31AE27D | Android |
| 8C0667B0-492A-4872-BCDD-0A9278127BDB | Amiga |
| 6B467D92-4CA8-4EA5-BC36-6FC1BA779F43 | Other |
| BE048716-CA07-4A72-A61A-1AC558D5D591 | Unknown |
Device type GUIDs
| DeviceTypeId | Name |
|---|---|
| AA1519ED-8C2B-4C96-B658-A63F0BD02332 | Desktop |
| F8C82BD5-E602-454E-BFB4-326E60DAAFDA | Mobile |
| F91DBDC8-29F0-4E1B-84C3-F3C6D81A95C0 | Tablet |
| C81BE958-89FF-4FC4-A787-AF41EB012998 | Other |
| EE2AC22D-5D61-47F6-968C-E62934DAC494 | Unknown |