Create a direct debit mandate for a customer
This task guide demonstrates how to create a direct debit mandate and use it on an invoice.
Create a bank account
- Go to Accounts receivable > Customers > All customers.
- In the list, select a record. For example, select US-001
- On the Action Pane, click Customer.
- Click Bank accounts.
- Click New.
- In the Bank account field, type a value.
- In the Name field, type a value.
- In the IBAN field, type a value.
- In the Currency field, type a value.
- Click Save.
- Close the page.
- Go to Cash and bank management > Bank accounts > Bank accounts.
- In the list, find and select the desired record.
- In the list, click the link in the selected row.
- Click Edit.
- Expand the Additional identification FastTab.
- In the Direct debit ID field, type a value.
- In the IBAN field, type a value.
- Close the page.
- Close the page.
Define the electronic payment method
- Go to Accounts receivable > Payments setup > Methods of payment.
- Click New.
- In the Method of payment field, type a value.
- In the Description field, type a value.
- In the Payment type field, enter 'Electronic payment'. The payment type for a direct debit mandate method of payment must be Electronic payment.
- Select Yes in the Require mandate field.
- Close the page.
Add a direct debit mandate to a customer.
- Go to Accounts receivable > Customers > All customers.
- In the list, select a record. For example, select US-001
- Click Edit.
- Expand the Payment defaults FastTab.
- In the Method of payment field, enter or select a value.
- Expand the Payment defaults FastTab.
- Expand the Direct debit mandates FastTab.
- Click Add.
- In the Bank account field, enter or select a value.
- In the Creditor bank account field, enter or select a value.
- In the Payment frequency field, enter the number of payments that you expect to process for this mandate.
- Click OK.
- Click Print.
- Click Mandate report.
- Close the page.
- Click Edit.
- In the Signature date field, enter a date.
- Click Yes.
- Enter the location where the mandate was signed.
- Click OK.
- Close the page.
Create a free text invoice with mandate
- Go to Accounts receivable > Invoices > All free text invoices.
- Click New.
- Select the customer that you added the mandate to.
- In the Direct debit mandate ID field, enter or select a value.