Access to private addresses by security role

Applies to these Dynamics 365 apps:
Human Resources

Issue

After a customer duplicates a security role and signs in as that new role, the customer can't see addresses that were marked as private.

Resolution

To resolve the issue, the customer must follow these steps for the duplicated security role.

  1. Go to Organization administration > Global address book > Global address book parameters.
  2. On the Private location security tab, move the new security role from the Available roles list to the Selected roles list.
  3. Select Save.

Global address book parameters page.