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"RPC Server is unavailable" Error message when you run an integration in Integration Manager for Microsoft Dynamics GP 10.0

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This article provides a solution to an error that occurs when you run an integration in Integration Manager for Microsoft Dynamics GP 10.0.

Applies to:   Microsoft Dynamics GP
Original KB number:   943948

Symptoms

When you run an integration in Integration Manager for Microsoft Dynamics GP 10.0, you receive the following error message:

RPC Server is unavailable

Cause

This problem occurs when Integration Manager tries to connect to Microsoft Dynamics GP. However, Integration Manager is already connected to Microsoft Dynamics GP.

Resolution

To resolve this problem, follow these steps:

  1. Exit Integration Manager.
  2. Start Integration Manager.
  3. Run an integration.

More Information

If you continue to receive the error message that is mentioned in the "Symptoms" section, follow these steps:

  1. Exit Integration Manager, and then exit Microsoft Dynamics GP.
  2. Press CTRL+ALT+DELETE, and then select Task Manager.
  3. Select the Processes tab.
  4. If a Dynamics.exe process is listed, select the Dynamics.exe process, and then select End Process.
  5. Start Microsoft Dynamics GP.
  6. Start Integration Manager.
  7. Run an integration.