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The service item, the cost, and the vendor do not appear when you view an outsourced purchase order in Manufacturing in Microsoft Dynamics GP

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This article provides a resolution to make sure the service item, the cost, and the vendor show when you view an outsourced purchase order in Manufacturing in Microsoft Dynamics GP.

Applies to:   Microsoft Dynamics GP
Original KB number:   924540

Symptoms

You release a manufacturing order in Manufacturing in Microsoft Dynamics GP. However, when you view the outsourced purchase order, the service item, the cost, and the vendor do not appear.

Cause

This problem may occur if either of the following conditions is true:

  • The functional currency is not correctly configured for the company.
  • Access to the functional currency is not correctly configured for the company.

Note

The functional currency is the currency ID that represents the currency that the company typically uses.

This problem is more likely to occur if either of the following conditions is true:

  • The company was copied from a different company configuration. However, the functional currency has not been configured for the new company.
  • The company information was restored from a backup. However, the functional currency has not been configured for the new company.

Resolution

To resolve this problem, follow these steps:

  1. Start Microsoft Dynamics GP.

  2. On the Tools menu, point to Setup, point to Financial, and then select Multicurrency.

  3. In the Multicurrency Setup window, verify that the currency that the company typically uses is displayed in the Functional Currency field. If the correct currency is not displayed in this field, select the correct currency, and then select OK.

  4. On the Tools menu, point to Setup, point to System, and then select Multicurrency Access.

  5. If you are prompted, type the system password in the Enter system password box. Then, select OK.

  6. In the Multicurrency Access Setup window, select the currency that is displayed in the Functional Currency field.

    Note

    This is the currency that was displayed in step 3.

  7. In the right pane, select the Access check box for the company with which you experience this problem.

  8. Select OK.