Refund Request Pending for Nearly One Month
I was charged after canceling my subscription and have submitted a support request with multiple follow-ups, but I have received no response. This request has been pending for nearly a month. Please advise on the next steps to resolve this issue. Thank…
Azure Database for MySQL
Exel Office 2019. Mettre en surbrillance
J'utilise Office2019. comment mettre en surbrillance la rangée et la colonne d'une cellule?
Microsoft 365 and Office | Excel | For home | Windows
I am attempting to activate the Azure for Students offer, but I am receiving the error: "Your academic status could not be verified."
Despite using my official institutional email, the automated system is unable to confirm my status. I am a full-time student at an accredited, degree-granting institution.
Azure | Azure Training
Upon every restart of Windows 11, all settings and AppData are lost.
Every time I restart my laptop, all of my settings reset and I lose all of my AppData. I check the files and a new folder is created in the "Users" folder with every restart for some reason. Not only that, once I do sign in after the restart,…
Windows for home | Windows 11 | Sleep and Power on, off
Excel document SUM function is putting the same number in every column. Can this be fixed?
I have a budget spreadsheet that I need to finalize for the year. When I use the "SUM" function to calculate the total of each row or down each column, the spreadsheet is putting the same number into every summary cell. Can this spreadsheet…
Microsoft 365 and Office | Excel | For home | Windows
Windows 11 v25H2 - PIN error OX80090011
HELP! I've been on the phone and web all day trying to find a resolution to Windows PIN error OX80090011. Small business owner and we've never had this problem before - I have reset PIN and password to no avail. Am I the administrator on this laptop…
Windows for home | Windows 11 | Accessibility
Random Win 11 crashes with same error - ntoskrnl.exe+4fb240 / rtwlanu.sys+48304
Hello! I'm having random Windows crashes and I honestly don't know where to look anymore. They happen completely random. Sometimes the computer is just on idle, nothing open and it simply restarts, and sometimes it happens while I'm gaming or working. …
Windows for home | Windows 11 | Performance and system failures
I’m stuck in a loop with my Authenticator app and email
I recently lost my phone and had to set almost everything up again from scratch, when I redownloaded my Authenticator app, so that I could log into my outlook account, it asked me to either receive a code from the Authenticator app, the same one that…
Outlook | Web | Outlook.com | Email
How can I download a one block mod pack
How can I download a one block mod pack in minecraft education in a school Chromebook with out play store?
Developer technologies | Small BASIC
where are Edge Settings
where are Edge Settings? I want to Set Content in Edge Moved from: Microsoft 365 and Office | Other
Microsoft Edge | Other | Windows 11
Microsoft account hacked – email and recovery info changed, Minecraft Java account lost
Hello, My Microsoft account linked to Minecraft Java Edition was compromised, and I need help with account recovery. The original email on the account was ******@hotmail.com. I previously had recovery emails set up, but they were removed without my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Academic verification failing despite school email and LinkedIn connection
Hello Microsoft Academic Verification Support Team, I am receiving the message “Sorry, your academic status could not be verified” when attempting to verify my student status. I have already: Added and verified my official school (.edu) email…
Community Center | Not monitored
Keeps prompting "Add a recovery phone number" but my phone is already added for recovery
I keep getting prompted anywhere I use my Microsoft account to "add a recovery phone number" but when I do, it says my phone number is already added for recovery. I also have a recovery email added. How do I get this prompt to go away?
Windows for home | Windows 11 | Accounts, profiles, and login
OneDrive file connections help
When I loaded my data from OneDrive onto my new computer I missed the prompt about choosing the folder location so it loaded it into a OneDrive folder that is not linked to the actual Documents/Desktop/Downloads... folders. I have Unlinked my computer…
Microsoft 365 and Office | OneDrive | For home | Windows
Outlook.com has blocked your message
Not helpful. I am not a spammer. I have sent this newsletter out every month for years now. All of a sudden last month and now this month, I can no longer send out e mail??? Not very productive and I will make sure I cancel my subscription when it comes…
Outlook | Windows | Classic Outlook for Windows | For business
My subscription in AIRS says complete and appears in Service Tree, but cannot find subscription.
Basically, I created the subscription in AIRS and AIRS reports completed, but I cannot access the subscription using the portal or powershell. It does appear in my Service Tree (<PII removed>). I tried to setup DRE using PIM, but it cannot find the…
Azure Cost Management
My microsoft account has been hacked
Hello, My main microsoft account has been hacked and i dont know how to get it back. im very sad beacuse i had alot of things there and its prop all gone. My main Email: <Mod remove PII> @gmail.com
Outlook | Web | Outlook.com | Account management, security, and privacy
how do I restore deleted contacts
my hotmail account was hacked last week. after that my iphone contacts disappeared my hotmail account was the default so iphone contacts may have been backed up there. I would like to restore my deleted contacts from the beginning of the month and export…
Outlook | Outlook for mobile | Outlook for iOS | For home
A few photos became very small. How do I make them back to normal size as they were?
It does not happen often but at times the photos I have in storage are much smaller and have a large black border filling most of the space where the original photo was. How to return them back to normal size?
Windows for home | Windows 11 | Files, folders, and storage
How to fix fingerprint recognition for Windows 11?
Earlier today, the fingerprint sensor for my Dell 14 Plus 2-in-1 DB04250 wasn't working when I tried to sign in. Unfortunately, I'm not the best at remembering my passwords, so I had to create a new PIN. After I did so, I figured now would be a good time…