29,292 questions
1 answer
How to talk to a tech support agent
I have an outlook integration error mapi 14 that i need tech support for. How do you actually talk to an agent? i can't get through to the tech support request page.
Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-05T00:15:54.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 94%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Traders Cove Waterworks District TCWD
0
Reputation points
edited an answer 2026-05-05T01:53:28.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
13,060
Reputation points Microsoft External Staff
Moderator
3 answers
Locked out of Azure/Entra tenant — MFA error 500121, no working Authenticator
I am locked out of my Azure / Microsoft Entra tenant. Account: [Moderator note: personal info removed]@hotmail.com Azure sign-in only offers Microsoft Authenticator push or verification code. Push never arrives, and the 6-digit verification code is…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,319 questions
asked 2026-05-01T18:59:00.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 16%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mario Raposo
0
Reputation points
answered 2026-05-05T01:51:48.78+00:00
Mario Raposo
0
Reputation points
2 answers
I cannot turn off S mode.
I got a new HP desktop, and I've been sitting here for hours doing everything in the book to try to switch out of S mode, and it just keeps saying it "couldn't start the upgrade." This website isn't helping. Reddit isn't helping. What do I even…
Windows for home | Windows 11 | Microsoft Store
2,995 questions
asked 2026-05-03T22:52:46.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 95%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Emma Tackett
0
Reputation points
commented 2026-05-05T01:50:25.0766667+00:00
Emma Tackett
0
Reputation points
1 answer
In Microsoft foundry I unable to connect my agent through POST request
I use the endpoint provided by the Microsoft foundry of my agent and try to post request with the access token, the respond body look like https://resource.services.ai.azure.com/api/projects/auto/agents/hr-agent/protocols/openai/v1/responses { …
Foundry Agent Service
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
33 questions
asked 2026-05-05T01:50:02.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Auto Admin
0
Reputation points
answered 2026-05-05T01:50:11.82+00:00
Q&A Assist
2 answers
talk with representative
Setting up additional account on existing computer
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,427 questions
asked 2026-05-05T01:13:45.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 60%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
William Heath
0
Reputation points
answered 2026-05-05T01:49:31.4533333+00:00
Manoel Barros
18,190
Reputation points
Independent Advisor
1 answer
I suddenly cannot work on Excel using my office 2019 account
All of my Word and Excel documents have a notice to "activate Microsoft 365 to edit and create" when I have the Office 2019. I was able to get back to my old Word so I can word on Word documents, but I cannot figure out how to fix my Excel. Any…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,464 questions
asked 2026-05-05T01:48:20.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lesley Andrews
0
Reputation points
answered 2026-05-05T01:48:33.2366667+00:00
Q&A Assist
1 answer
Cant activate microsoft 365 with activation key
My wife bought a Microsoft 365 personal for a year subscription from JB hi-fi Australia. I am trying to feed in Activation code, but the Microsoft is not renewing my account. Thanks
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,183 questions
asked 2026-05-05T01:10:31.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 48%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jeshal Lal
0
Reputation points
answered 2026-05-05T01:47:57.9633333+00:00
EmilyS726
227.9K
Reputation points
Independent Advisor
2 answers
Unable to create a new Office 365 outlook connection in Logic App and getting error message
Getting error message while trying to create new Office 365 outlook connection in Logic App Hmmm… can't reach this page It looks like the webpage at https://logic-apis-centralus.consent.azure-apim.net/login? might be having issues, or it may have moved…
Azure Logic Apps
Azure Logic Apps
An Azure service that automates the access and use of data across clouds without writing code.
3,782 questions
asked 2026-04-29T00:12:46.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 16%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Parvesh Data (ALLYIS INC)
0
Reputation points Microsoft External Staff
commented 2026-05-05T01:47:20.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 77%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Praveen Kumar Gudipudi
2,285
Reputation points Microsoft External Staff
Moderator
2 answers
How do I access my account when Microsoft Authenticator is not setup?
Microsoft Authenticator never worked properly for me, whenever I tried to access my business account from another browser or a new phone, I'm asked to give the M.A. number but nothing happens to the app, no number is generated. Then I get trapped in the…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,319 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 10%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
0 answers
Microsoft took my money and wont activate my installation of win 11
Paid for a license through the microsoft store on the device twice, the only prompt i get is that it cant validate with links to guides or FAQ's that don't actually mention the issue.
Windows for home | Windows 11 | Licensing and activation
4,718 questions
asked 2026-05-05T01:45:39.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 78%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Christian Kempfer
0
Reputation points
asked 2026-05-05T01:45:39.4166667+00:00
Christian Kempfer
0
Reputation points
2 answers
One of the answers was accepted by the question author.
How do I check if my Agent in Foundry is using "Azure Open AI Assistants API"
According to an email from Microsoft : On 26 August 2026, we'll retire the Azure OpenAI Assistants API. To avoid disruptions, transition to Foundry Agent Service by that date. If your workloads are purely model-inferencing and don't require agentic…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
4,752 questions
asked 2026-04-30T09:45:39.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 70%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Hemant Krishnarao Chitale
40
Reputation points
accepted 2026-05-05T01:42:07.9266667+00:00
Hemant Krishnarao Chitale
40
Reputation points
2 answers
One of the answers was accepted by the question author.
Can I login through my school tablet
Can I login my account using my school iPad? I couldn’t clock in my school attendance today because my back camera on my phone wasn’t working so hopefully they can fix in my time for today
Microsoft 365 and Office | Word | For education | iOS
Microsoft 365 and Office | Word | For education | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
262 questions
asked 2026-05-05T01:39:27.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 83%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tenae Brown
0
Reputation points
accepted 2026-05-05T01:40:39.6666667+00:00
Tenae Brown
0
Reputation points
2 answers
How to retrieve missing customer information in bookings app
The information in the customer name field goes missing in the customer page view, even though it is visible in the calendar view.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,001 questions
asked 2026-05-01T19:15:31.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 57.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
Family Life Ministries
1
Reputation point
answered 2026-05-05T01:40:26.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 90%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Ana Le
315
Reputation points
Independent Advisor
0 answers
Unauthorized attempts at accessing my email.
I have repeated (at least once a day) attempted unathorized access of my ******@hotmail.com account. I get a notification for code number verification and the option to deny them but not log the problem. I have already changed my password twice.
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 6%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
Subscription
My subscription has been cancelled, and it is not due until the 7th of May?? It is under my account, ******@gmail.com.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,484 questions
asked 2026-05-05T01:39:47.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 6%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENJ%3C/text%3E%3C/svg%3E)
Nora Johnson
0
Reputation points
answered 2026-05-05T01:39:56.55+00:00
Q&A Assist
2 answers
Microsoft Account Takeover – Alias Changed, Account Not Recognised
My Microsoft account has been compromised and I am currently locked out. An attacker gained access after a one-time security code was mistakenly shared, we believe on Friday, by my son. The attackers have since changed the primary alias (email address)…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,445 questions
asked 2026-05-04T23:18:10.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 56.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIF%3C/text%3E%3C/svg%3E)
Imo Furlong
0
Reputation points
answered 2026-05-05T01:38:55.6166667+00:00
kagiyama yutaka
1,825
Reputation points
3 answers
Microsoft account and accessing on a new computer/tablet
Hi there, I have been on Microsoft for several years and purchased a new Hp laptop in which I signed up for the Microsoft Office for $12.50 per month some two and a half years ago. Now, I have purchased a new tablet, and I have been trying to open my…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,183 questions
asked 2026-05-04T21:42:22.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 55.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Tracy Kinnebrew
0
Reputation points
commented 2026-05-05T01:37:43.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
38,585
Reputation points
Independent Advisor
3 answers
How do I access order older than 7 years??
I need to reinstall my copy of MS Office 2019, but I cannot find any reference to the order made in April 2017. I need it to locate my installation ID There is NO indication in Support on how a customer can access orders older than 7 years! Please,…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,427 questions
asked 2026-05-01T03:35:26.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 19%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jacob Prinsloo
0
Reputation points
commented 2026-05-05T01:37:24.37+00:00
Jacob Prinsloo
0
Reputation points
2 answers
Moving from MS 365 for Business to Family
I have been using Microsoft 365 Business Standard associated with my work. When I retire can I move across to the Family subscription and retain a .com.au domain name? Is another option to move to a .au domain name? Also, can I have two inboxes such as…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,362 questions
asked 2026-05-05T01:00:49.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 48%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rob Meldrum
0
Reputation points
answered 2026-05-05T01:36:41.8366667+00:00
EmilyS726
227.9K
Reputation points
Independent Advisor
1 answer
download office 2024
keep saying service unavailable i have tried different browers and it still doesn't work. it says try again later but it has been hours
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,803 questions
asked 2026-05-04T19:23:51.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 82%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jackie Burrell
0
Reputation points
answered 2026-05-05T01:35:45.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
5,775
Reputation points Microsoft External Staff
Moderator