Can't Modify or Uninstall Visual C++ 2015-2019 (Causing Errors for Ableton Live Install)

Marina Kittaka 1 Reputation point
2022-11-20T21:21:19.34+00:00

Hello,

My ultimate goal is to install the Ableton Live 11 trial. When I try to do that, I receive an error about it "already being installed" which the Ableton forums say may be an issue with Visual C++. I tried repairing all my versions of Visual C++ and installing the recommended version, but I'm still getting the same error in the Ableton install.

There are a couple of versions of Visual C++ that have a different icon and which I cannot repair or install. It just says "Windows cannot find... [the file path]". I'm wondering if this broken path is what's causing an issue with the Ableton install? How can I fix these broken paths and repair or remove these versions of Visual C++? Or what else can I do? Thanks!

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  1. Tianyu Sun-MSFT 31,246 Reputation points Microsoft Vendor
    2022-11-21T06:40:47.21+00:00

    Hello @Marina Kittaka ,

    Welcome to Microsoft Q&A forum.

    Please try to download and use this troubleshooter to remove the "Microsoft Visual C++ 2015-2019 Redistributable" packages.

    Besides, please also try this SFC tool to see if any system files are corrupted.

    Best Regards,
    Tianyu

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