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How to port numbers away from Microsoft teams

Iniobong Nkanga 2,046 Reputation points
2022-12-29T21:56:08.747+00:00

Hello

Please I need your help on this issues

we are trying to port a number series away from Microsoft Teams.

Well, away from Calling-Plans and onto Operator Connect.

When porting into MS, COLT was chosen by MS as operator.

Now, I want to port to Nuwave, so they can deliver the numbers to me via OC.

But neither me, Nuwave nor COLT are able to get porting order approved by Microsoft.

Rejection reason: "ECCO Deutschland is not the name we have registered. we have to reject.”

we have tried 3 times with different details in the port order, and everytime Microsoft rejects.

Now I would like to know which name to put into the port order?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
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  1. Mitchell Bakker 161 Reputation points
    2023-01-06T12:05:37.787+00:00

    @Iniobong Nkanga
    You can try to get in contact with the Microsoft Phone Number Service Center. You can do this via the Teams Admin portal
    ![276828-phone-number-service-center.png][1]
    Or you can go to https://pstnsd.powerappsportals.com/
    Let me know if this helped you

    Please mark this message as "Accepted Answer" when your question is answered which helps users to know the answer solved your question/issue.

    Thanks in advance

    Kind Regards,
    Mitchell Bakker

    1 person found this answer helpful.
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