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Windows AutoPilot Reset

Mohammad Waseem 21 Reputation points
2020-10-05T13:02:05.05+00:00

Hello,

Currently we have devices on Windows10 1909, originally these devices shipped with (OEM) WIN10 1803 Version. However if we remote Reset any of device via Intune Autopilot Reset feature will they go to 1909 or OEM 1803 Version?

Thank you

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Jason Sandys 31,421 Reputation points Microsoft Employee Moderator
2020-10-05T14:03:11.077+00:00

They reset to whichever version is currently installed no different than normal Windows reset initiate from Settings because that's more or less what an Autopilot reset is.

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  1. Crystal-MSFT 54,311 Reputation points Microsoft External Staff
    2020-10-06T02:34:04.763+00:00

    @Mohammad Waseem , Autopilot Reset is used to remove personal files, apps, and settings from your devices. The devices remain enrolled in Intune and are returned to a fully-configured or known IT-approved state.

    That is to say, the Windows version will not be changed. We can see more details in the following link:
    https://learn.microsoft.com/en-us/education/windows/autopilot-reset

    Hope it can help.

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  2. S.Sengupta 30,891 Reputation points MVP Volunteer Moderator
    2020-10-05T15:02:21.737+00:00

    You may get more reference here:

    Windows Autopilot Reset

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