InternalServerError : while running an app

Question

InternalServerError : while running an app

Nesrine Hamrouni 80

Hello,

Kindly I count on your help to resolve this issue about the "managed identity" (screenshot below). Just I received that there is an internal server error as information on the app designer! Please note I already granted the right permissions and authorizations to this identity. What do you think?

Thanks in advance for your support :)

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MayankBargali-MSFT 71,021 Reputation points Moderator

2023-03-09T05:06:42.09+00:00

Hi @Nesrine Hamrouni

Following up to see if my answer helps. Feel free to get back to me if you need any assistance.

Please accept as "Yes" if the answer is helpful so that it can help others in the community. If you need any help/clarification/concerns/follow up questions, then please click on "Add Comment" on my answer and provide more details.
Nesrine Hamrouni 80 Reputation points

2023-03-09T15:06:10.7+00:00

Thanks a lot I will send you an email to schedule a confcall to help me many thanks :)
Nesrine Hamrouni 80 Reputation points

2023-03-21T12:11:40.8266667+00:00

Hello,

I resolved the issue by granting the permissions to the managed identities under the app which I'm using :)

Thanks for your reactivity and support.

Have a great day

Answer accepted by question author

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Your answer

MayankBargali-MSFT 71,021 Reputation points Moderator

2023-03-09T05:06:42.09+00:00

Hi @Nesrine Hamrouni

Following up to see if my answer helps. Feel free to get back to me if you need any assistance.

Please accept as "Yes" if the answer is helpful so that it can help others in the community. If you need any help/clarification/concerns/follow up questions, then please click on "Add Comment" on my answer and provide more details.
Nesrine Hamrouni 80 Reputation points

2023-03-09T15:06:10.7+00:00

Thanks a lot I will send you an email to schedule a confcall to help me many thanks :)
Nesrine Hamrouni 80 Reputation points

2023-03-21T12:11:40.8266667+00:00

Hello,

I resolved the issue by granting the permissions to the managed identities under the app which I'm using :)

Thanks for your reactivity and support.

Have a great day

Answer 1

Nessrine Hamrouni Thanks for reaching out. As per the screenshot it looks like your logic app workflow is calling azure function and the logic app is failed after 4 retry calling your function endpoint and it fails with the 500 error.

This doesn't look like authentication error rather your function is having issue executing. I will suggest you to test your function app directly and verify if it is being successfully executed. Further I will suggest you to review the application insights log to know more details on the 500 errors. You can always leverage the Diagnose and solve problem blade on your function app to troubleshoot the 500 error and the action plan to resolve the issue if there are any.

Feel free to get back to me if you need any assistance.