Staged rollout password hash sync

Question

Staged rollout password hash sync

skip hofmann 46

Hello

I have enabled staged rollout for password hash sync. If i log into the O365 or azure portal using Chrome, everything works as expected, i get authenticated in Azure. However if using Firefox, i get redirected back to my onprem ADFS server, instead of being authenticated in Azure. Why is Firefox behaving like this?

soumi-MSFT 11,861 Reputation points Microsoft Employee Moderator

2020-03-11T05:47:19.163+00:00

@skip hofmann , It would be difficult to comment on this behaviour for now. But once we take some traces to understand the flow we should be able to guide you on this. It would be great if you can collect a Fiddler trace and email that to azcommunity'at'microsoft'dot'com.

You can download the fiddler tool from here.
Also, once you download the tool and install it, then you would need to enable the HTTPS decryption so that it can decrypt the https traffic that you are capturing. You can find the details on that here.

Once you capture the trace and send us on the email address mentioned above, please do mention this thread details so that its easier for us to track it internally.

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soumi-MSFT 11,861 Reputation points Microsoft Employee Moderator

2020-03-11T05:47:19.163+00:00

@skip hofmann , It would be difficult to comment on this behaviour for now. But once we take some traces to understand the flow we should be able to guide you on this. It would be great if you can collect a Fiddler trace and email that to azcommunity'at'microsoft'dot'com.

You can download the fiddler tool from here.
Also, once you download the tool and install it, then you would need to enable the HTTPS decryption so that it can decrypt the https traffic that you are capturing. You can find the details on that here.

Once you capture the trace and send us on the email address mentioned above, please do mention this thread details so that its easier for us to track it internally.

Answer 1

Marilee Turscak-MSFT 37,396 Microsoft Employee Moderator

If it's working in Chrome then there probably isn't anything wrong with the setup itself. Things to try:

Update to the latest Firefox browser if you have not already done this.
Check to see if the issue persists if you clear the cache.
Check to see if the issue occurs if you use an in-private window.
In Firefox go to Settings > privacy > remove individual cookies
Search for Outlook and delete everything. Then search for office delete again. Or, if you don't care about logins for everything, remove all cookies. (This isn't a convenient solution but may be necessary if there's a caching problem.)

Marilee Turscak-MSFT 37,396 Reputation points Microsoft Employee Moderator

2020-03-17T23:10:57.41+00:00

Let me know what happens.

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Staged rollout password hash sync

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