SBC shows certificate expiry in direct routing

Question

Hello,

Please i need your help on this issue.

Our SBC shows certificate expiry in direct routing even though the certificate is renewed.

Under "TLS connectivity status" it is saying the certificate is due to expire on 6th May.

However, I have updated the certificate on the local SBC, so it should show that it's not due to for renewal.

Here is the screenshot of the error:

Answer 1

Hi @Iniobong Nkanga

How long has your certificate been renewed?

You may need to wait 48 hours to identify the certificate or check the certificate details on the SBC and make sure they are correct.

For TLS connection issues:

If the TLS connection is closed right away and SIP options are not received from the SBC, or if 200 OK is not received from the SBC, then the problem might be with the TLS version. The TLS version configured on the SBC should be 1.2 or higher.

In addition, here is a similar thread for your reference:

https://techcommunity.microsoft.com/t5/microsoft-teams/teams-direct-routing-tls-cert-renewed-but-ms-still-shows-it/m-p/2033336

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