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PerformancePoint setup: DashboardDesigner doesn't open

sco gordo 301 Reputation points
2020-10-22T17:19:09.607+00:00

Hi, SP16 environment. I've configured PerformancePoint service and created a site collection using the Business Intelligence template. The site comes up and looks okay.
When I try to create a new item in Dashboards, Data Connections, etc, the Launching Application splash pops up and then nothing. I checked the Event log and found the following. Any recommendations appreciated, thanks.

From the Win16 server:

Faulting application name: DashboardDesigner.exe, version: 16.0.4756.1000, time stamp: 0x5b982cfd
Faulting module name: KERNELBASE.dll, version: 10.0.14393.3659, time stamp: 0x5e9140ed
Exception code: 0xe0434352
Fault offset: 0x0000000000034f38
Faulting process id: 0x3afc
Faulting application start time: 0x01d6a895293eee51
Faulting application path: C:\Users\joey.contoso\AppData\Local\Apps\2.0\468A7YKP.687\5BWPBMO1.OJO\dash..n-us_ee2520a84441d7e2_0010.0000_88bc243ba267ef74\DashboardDesigner.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 0c31bb02-771a-4db3-99ea-97d57bf63be2
Faulting package full name:
Faulting package-relative application ID:

Tried installing on my Win10 pc, got:

PLATFORM VERSION INFO
Windows : 10.0.18363.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.8.4240.0 built by: NET48REL1LAST_B
clr.dll : 4.8.4250.0 built by: NET48REL1LAST_C
dfdll.dll : 4.8.4240.0 built by: NET48REL1LAST_B
dfshim.dll : 10.0.18362.1 (WinBuild.160101.0800)

SOURCES
Deployment url : file:///C:/Users/joey.contoso/Downloads/designer.application

IDENTITIES
Deployment Identity : DashboardDesigner.exe(en-us), Version=16.0.4756.1000, Culture=neutral, PublicKeyToken=ee2520a84441d7e2, processorArchitecture=msil

APPLICATION SUMMARY
* Online only application.
* Trust url parameter is set.
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\joey.contoso\Downloads\designer.application resulted in exception. Following failure messages were detected:

  • Downloading file:///C:/Users/joey.contoso/Downloads/DesignerInstall/Designer.exe.manifest did not succeed.
  • Could not find a part of the path 'C:\Users\joey.contoso\Downloads\DesignerInstall\Designer.exe.manifest'.
  • Could not find a part of the path 'C:\Users\joey.contoso\Downloads\DesignerInstall\Designer.exe.manifest'.
  • Could not find a part of the path 'C:\Users\joey.contoso\Downloads\DesignerInstall\Designer.exe.manifest'.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [10/22/2020 10:46:28 AM] : Activation of C:\Users\joey.contoso\Downloads\designer.application has started.
* [10/22/2020 10:46:28 AM] : Processing of deployment manifest has successfully completed.
* [10/22/2020 10:46:28 AM] : Installation of the application has started.

ERROR DETAILS
Following errors were detected during this operation.
* [10/22/2020 10:46:28 AM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)

  • Downloading file:///C:/Users/joey.contoso/Downloads/DesignerInstall/Designer.exe.manifest did not succeed.
  • Source: System.Deployment
  • Stack trace:
    at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
    at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
    at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)
    at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
    at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri& appSourceUri, String& appManifestPath)
    at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
    at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
    at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
    at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
    at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
    --- Inner Exception ---
    System.Net.WebException
  • Could not find a part of the path 'C:\Users\joey.contoso\Downloads\DesignerInstall\Designer.exe.manifest'.
  • Source: System
  • Stack trace:
    at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)
    at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
    --- Inner Exception ---
    System.Net.WebException
  • Could not find a part of the path 'C:\Users\joey.contoso\Downloads\DesignerInstall\Designer.exe.manifest'.
  • Source: System
  • Stack trace:
    at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
    at System.Net.FileWebRequest.GetResponseCallback(Object state)
    --- Inner Exception ---
    System.IO.DirectoryNotFoundException
  • Could not find a part of the path 'C:\Users\joey.contoso\Downloads\DesignerInstall\Designer.exe.manifest'.
  • Source: mscorlib
  • Stack trace:
    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
    at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async)
    at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

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Answer accepted by question author

Emily Du-MSFT 51,986 Reputation points Microsoft External Staff
2020-10-23T10:12:49.87+00:00

@sco gordo
You could refer following articles to check whether configure PerformancePoint Services correctly.

Create and deploy Service Manager dashboards
PerformancePoint Services Configuration
Use Dashboard Designer to Create a Scoreboard


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  1. sco gordo 301 Reputation points
    2020-10-22T19:04:16.383+00:00

    Further notes:

    • created a sample list with some dummy columns, returned "Unexpected response from server. The status code of response is '500'. The status text of response is 'System.ServiceModel.ServiceActivationException'."
    • Confirmed that Allow Popups is checked
    • Confirmend that Proxy is unchecked

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