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SMS delivery failed

Hardeep 10 Reputation points
2023-10-12T14:13:39.9466667+00:00

Hi,

When I try to send SMS from Skype, It is not going through - it says SMS delivery failed. I do have Skype credit in my account.

I tried to send SMS to couple of numbers, failed in other numbers too. I also tried to change the internet connection, still it didn't go through.

Can someone please help.

Thanks

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. LiweiTian-MSFT 20,415 Reputation points Microsoft Vendor
    2023-10-13T05:43:26.56+00:00

    Hi @Hardeep

    This issue could be due to a number of factors. Here are a few troubleshooting steps you can try:

    Update Skype: Make sure you have the latest version of Skype installed. You can download the latest version from the official Skype website.

    Check your Skype Credit: Ensure that you have enough Skype Credit in your account. You mentioned that you do have credit, but it’s always good to double-check.

    Check the recipient’s number: Make sure that the number you’re trying to send the SMS to is correct and able to receive SMS messages.

    Restart your device: Sometimes, simply restarting your device can help resolve temporary issues.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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