Windows 11 intune enroled camera not working

Jiri Burda 0 Reputation points
2023-12-08T13:30:35.5466667+00:00

Hello
We have Windows 11 22H2. But sometimes when the user closes the lid and opens it after a while the camera for Win Hello, app camera, teams whatever doesn't see the camera in other words it doesn't work. Yeah, the solution is to restart the computer and the problem is gone. But we would like to have a permanent solution for this. The problem is not in drivers because this happens on every single laptop doesn't mater of model or vendor plus we already tested it. Does anybody try to solve it?

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,176 questions
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  1. S.Sengupta 19,261 Reputation points MVP
    2023-12-12T02:29:37.95+00:00

    Run built-in camera troubleshooter that can diagnose and fix common camera problems.

    Try using the camera in the Camera app or other apps that require camera access. This will help you determine if the problem is specific to a particular app.

    Outdated camera drivers can cause malfunction. Update your camera drivers to the latest version. You can update them manually through Device Manager or use Windows Update.


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