Teams shows incorrect timezone

Question

Hi All

One of my user is using MAC, users outlook profile is showing correct timezone i.e IST. Where was Microsoft Teams is showing wrong timezone i.e PST timezone.

From OWA, timezone is correct: User logged in OWA-->settings-->select change your language-->click change Timezone.

On the MAC OS user checked below options and all looks good.

Systems preferences-->Language & Region

Settings-->Time & Language

Experts guide me

Answer 1

Hi @Glenn Maxwell

Please follow the steps in this similar thread to see if these two settings (MailboxCalendarConfiguration and MailboxCalendarConfiguration) are correct:

Problems with a user's time zone in microsoft teams

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Answer 2

This info is out of date, at least for "new" Team$

Answer 3

It seems like you've covered the basic settings on both Outlook and the macOS system preferences. To address the Microsoft Teams timezone issue on a Mac, consider the following steps:

Microsoft Teams Settings:

• Open Microsoft Teams.

• Click on your profile picture at the top right.

• Select "Settings."

• Under the "General" tab, check the "Time zone" setting and ensure it is set to the correct timezone (IST).

System Timezone Override:

• In macOS, go to "System Preferences."

• Select "Date & Time."

• Make sure the "Set time zone automatically using current location" option is checked.

Restart Microsoft Teams:

• Close Microsoft Teams completely.

• Reopen the application and check if the timezone is now correct.

Update Microsoft Teams:

Ensure that Microsoft Teams is up to date. Check for any available updates and install them.

Check macOS Updates:

Make sure your macOS is updated to the latest version. Updates might include fixes for such issues.

User Account:

Confirm that the user's Microsoft Teams account settings online reflect the correct timezone.

If the issue persists after following these steps, there might be a more complex problem, and you may need to contact Microsoft support for further assistance.