My Authenticator app help

Question

Hi, my s22 ultra is damaged. I had a lot of accounts set up thru authenticator app and now that I'm using my old galaxy note 8, I'm unable to access my apps because they aren't saved or activated in the app. Please help me reactivate the passwords to some of my accounts like Facebook, and Pixieset, I use this for work. please help. I really need access back to these personal apps

Answer 1

Thanks for posting your question in the Microsoft Q&A forum.

I hope this video can help you:

https://www.youtube.com/watch?v=dRHoId0-8qA

or this article

https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

In the absence of a backup for restoration, the sole recourse is to utilize the account recovery methods provided by each service provider. The Microsoft Authenticator functions solely as a code generator.

** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **