when I print labels Word keeps changing A4 size the letter size and print no longer aligns with labels

Question

I started having problems printing labels a month ago - the software suddenly changed my A4 paper size to letter (Print > Printer properties > Advanced > Paper size.

Even though I change back to to A4 and save, it still reverts to letter. I am wrecking labels as a result.

I have no idea why this has happened as I have been printing labels for decades without a problem.

Answer 1

It sounds like you are trying to change the defaults from inside of Word.

Try going to "Start -> Printers & Scanners -> Printer -> Printer Properties -> Advanced -> Printing Defaults" and change it there instead.

And while you are at it, since it sounds like you are on the client printing since you are using word, change the "Start -> Printers & Scanners -> Printer -> Printer Properties -> Preferences"

Setting the Printing Defaults on a server sets the default on the client connecting to the share.

Setting the Preferences changes only the current client.