PXE failed with error 0x80004005

Question

Only a few HP devices PXE boot failed. After I enter the password, the task sequence starts, a few seconds later I get the following error message:

An error occurred while retrieving policy for this computer (0x80004005). For more information, please contact your system administrator or helpdesk operator.

What's the problem? Any help would be appreciated.

Answer 1

Hi,

Thank you for posting in Microsoft Q&A forum.

1,As with all task sequence issues and troubleshooting, it's firstly recommended to examine the smsts.log on the target system.

Please refer to: How to copy SMSTS.log when a Task Sequence fails

2,Please add network and storage drivers for the HP device to the boot images and redeploy them to have a try.

3, Please check the clock in the BIOS of the affected machine. Ensure that the time in BIOS matches the time in the forest where the SCCM server is located. Similar thread for your reference:

SCCM Task Sequence Error 0x80004005 while retrieving policy

SCCM: Failed to Get Client Identity (80004005)

Thanks for your time. Have a nice day!

Best regards,

Simon

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