Configuration manager cannot connect to site

i8displaynames 6

Hi,

I have just upgraded Configuration manager from version 2303 to version 2309 and am having an issue running the console remotely. On the server my standard user and domain admin user can run the console without issue, but remotely although my DA account can still run the console my standard user gets the error message below. Seems like it is a permissions issue and I have checked all the permissions that the account needs to run it remotely and everything seems fine, and I have tried giving my standard user admin on my local computer, the server and also given the user sysadmin to the DB but its still won't run. I am at a bit of a loss as to why its not working.

User's image

It works fine on other remote computers as myself and for others so not really sure what I need to do to fix it

Simon Ren-MSFT 30,681 Reputation points Microsoft Vendor

2024-05-10T06:20:44.59+00:00

Hi,

Just checking in to see if the below answers helped. If this answers your query, do click "Accept the answer” for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.

Thanks for your time. Have a nice day!

Best regards,

Simon

2 answers

Simon Ren-MSFT 30,681 Reputation points Microsoft Vendor

2024-04-29T07:13:49.0333333+00:00

Hi,

Thank you for posting in Microsoft Q&A forum.

1,Any errors in SMSAdminUI.log under \Program Files\Microsoft Configuration Manager\AdminConsole\AdminUILog? The user account that you are using, check if it is added as Administrative User from console:

Check Administration->Security->Administrative Users and make it a member of the required security role.

Note: It should have the Site Read permission included.

2,For a test turn off the firewall, does it work? Have you also tried to simply restart SQL and smsexec?

Thanks for your time. Have a nice day!

Best regards,

Simon

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Please sign in to rate this answer.
i8displaynames 6 Reputation points

2024-05-02T11:12:34.22+00:00

Hi,

Thanks for your response. having re-read my query, I can see it might be a little confusing to read, so I shall try and simplify it.

user A = normal user

user B = domain admin user

On my computer user A gets the connection error message

On my computer user B can open the console without issue

On the server both A and B can open the console without issue

On a colleagues computer A and B can open the console without issue

The contents of AdminUILog during the last attempt to run the console on my computer as user A are

[9, PID:22276][05/02/2024 12:07:44] :Insufficient privilege to connect, error: 'Access is denied. '\r\nSystem.UnauthorizedAccessException\r\nAccess is denied. \r\n at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at System.Management.ManagementScope.InitializeGuts(Object o) at System.Management.ManagementScope.Initialize() at System.Management.ManagementObjectSearcher.Initialize() at System.Management.ManagementObjectSearcher.Get() at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.Connect(String configMgrServerPath) at Microsoft.ConfigurationManagement.AdminConsole.SmsSiteConnectionNode.GetConnectionManagerInstance(String connectionManagerInstance)\r\n [9, PID:22276][05/02/2024 12:07:44] :System.UnauthorizedAccessException\r\nAccess is denied. \r\n at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at System.Management.ManagementScope.InitializeGuts(Object o) at System.Management.ManagementScope.Initialize() at System.Management.ManagementObject.Initialize(Boolean getObject) at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject inParameters, InvokeMethodOptions options) at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.ExecuteMethod(String methodClass, String methodName, Dictionary2 methodParameters, Boolean traceParameters)\r\n [14, PID:22276][05/02/2024 12:07:45] :Insufficient privilege to connect, error: 'Access is denied. '\r\nSystem.UnauthorizedAccessException\r\nAccess is denied. \r\n at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at System.Management.ManagementScope.InitializeGuts(Object o) at System.Management.ManagementScope.Initialize() at System.Management.ManagementObjectSearcher.Initialize() at System.Management.ManagementObjectSearcher.Get() at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.Connect(String configMgrServerPath) at Microsoft.ConfigurationManagement.AdminConsole.SmsSiteConnectionNode.GetConnectionManagerInstance(String connectionManagerInstance)\r\n [14, PID:22276][05/02/2024 12:07:45] :System.UnauthorizedAccessException\r\nAccess is denied. \r\n at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at System.Management.ManagementScope.InitializeGuts(Object o) at System.Management.ManagementScope.Initialize() at System.Management.ManagementObject.Initialize(Boolean getObject) at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject inParameters, InvokeMethodOptions options) at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.ExecuteMethod(String methodClass, String methodName, Dictionary2 methodParameters, Boolean traceParameters)\r\n [14, PID:22276][05/02/2024 12:07:45] :Insufficient privilege to connect, error: 'Access is denied. '\r\nSystem.UnauthorizedAccessException\r\nAccess is denied. \r\n at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at System.Management.ManagementScope.InitializeGuts(Object o) at System.Management.ManagementScope.Initialize() at System.Management.ManagementObjectSearcher.Initialize() at System.Management.ManagementObjectSearcher.Get() at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.Connect(String configMgrServerPath) at Microsoft.ConfigurationManagement.AdminConsole.SmsSiteConnectionNode.GetConnectionManagerInstance(String connectionManagerInstance)\r\n [14, PID:22276][05/02/2024 12:07:45] :System.UnauthorizedAccessException\r\nAccess is denied. \r\n at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at System.Management.ManagementScope.InitializeGuts(Object o) at System.Management.ManagementScope.Initialize() at System.Management.ManagementObject.Initialize(Boolean getObject) at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject inParameters, InvokeMethodOptions options) at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.ExecuteMethod(String methodClass, String methodName, Dictionary2 methodParameters, Boolean traceParameters)\r\n [1, PID:22276][05/02/2024 12:07:47] :Insufficient privilege to connect, error: 'Access is denied. '\r\nSystem.UnauthorizedAccessException\r\nAccess is denied. \r\n at System.Management.ThreadDispatch.Start() at System.Management.ManagementScope.Initialize() at System.Management.ManagementObjectSearcher.Initialize() at System.Management.ManagementObjectSearcher.Get() at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.Connect(String configMgrServerPath) at Microsoft.ConfigurationManagement.AdminConsole.SmsSiteConnectionNode.GetConnectionManagerInstance(String connectionManagerInstance)\r\n [1, PID:22276][05/02/2024 12:07:47] :System.UnauthorizedAccessException\r\nAccess is denied. \r\n at System.Management.ThreadDispatch.Start() at System.Management.ManagementScope.Initialize() at System.Management.ManagementObject.Initialize(Boolean getObject) at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject inParameters, InvokeMethodOptions options) at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.ExecuteMethod(String methodClass, String methodName, Dictionary2 methodParameters, Boolean traceParameters)\r\n
Sign in to comment
Sherry Kissinger 3,966 Reputation points

2024-05-02T16:01:42.51+00:00

Just a couple things to try.

The Easy One: when you hit 'Connecto To Site...' EVEN THOUGH most likely what is listed there looks perfectly fine, wipe it out and carefully retype in the Fully.Qualified.Domain.Name of your server. I've seen it before where I've had this issue, and literally all I have to do is retype it in. Sometimes every single time.

The Annoying Thing to Try: Since it's User A on the computer, but User B works fine... Delete the profile for User A from that Computer. Completely. Reboot, log back in as User A. Now that it's a whole new profile... it might work.
Please sign in to rate this answer.

0 comments No comments
Sign in to comment

Share via

Configuration manager cannot connect to site

2 answers