Microsoft Visual C++ 2019 Runtime Error

Question

When I was installed and run 'AutoCAD 2023' program, The POP-UP like above that, display on my desktop.

If I choose ok, an error like the second picture will appear,

and if I press cancel, the installation will be cancelled.

How can I solve this problem?

Answer 1

Hi @강한솔 강한솔, 

Welcome to Microsoft Q&A! 

It seems that the previous version of Microsoft Visual C++ Redistributable blocks the installation. Please open Control Panel > Programs > Programs and Features, search ‘Visual C++’ to check if you have ”Microsoft Visual C++ Redistributable - 14.23.27820” installed, uninstall it. 

Or you can download the Program Install and Uninstall troubleshooter tool , run the tool to uninstall all ‘Microsoft Visual C++ …14.23.27820’ items. 

Then reboot your computer and reinstall the 'AutoCAD 2023' program. 

You can also try to install the latest supported VC++ redistributable from the page. 

Sincerely,

Anna

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