Domain accounts not showing up on Windows 11 lock screen

Christian Pedder 0 Reputation points
2024-05-08T15:11:50.8233333+00:00

Windows 11 Pro lock screen only showing local admin accounts, computer is joined to AAD domain and registered with Intune.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Kapil Arya 7,761 Reputation points MVP
    2024-05-08T16:47:51.45+00:00

    I recommend to check DNS settings.

    If issue still persist, disconnect from domain and re-join it, see if that helps.


  2. Jing Zhou 2,625 Reputation points Microsoft Vendor
    2024-05-09T08:58:33.07+00:00

    Hello,

    Thank you for posting in Q&A forum.

    If only the local administrator account is displayed, this may be due to one of the following reasons:

    There may be synchronization issues with Azure AD, resulting in user information not being correctly synchronized to Windows 11 computers. You can check the configuration of Azure AD Connect or any other synchronization tool to ensure that the synchronization process runs properly.

    There may be policy configuration issues in Intune that restrict the display of users on the lock screen interface. You can check the device configuration policy in Intune to ensure that there are no restrictions on the lock screen interface for users.

    Ensure that the device is connected to the Internet and can successfully access Azure AD and Intune. If the device cannot access Azure AD or Intune, it may cause synchronization and registration issues.

    Hope this answer can help you well.

    Best regards,

    Jill Zhou.


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