On my Windows 11 pc laptop notebook my Microsoft store updates won't install and I can't install apps from it I've tried reinstalling it, repairing it, reset it and that did not work?

Luke Ferguson 46 Reputation points
2024-05-10T12:28:38.07+00:00

On my Windows 11 pc laptop notebook my Microsoft store updates won't install and I can't install apps from it I've tried reinstalling it, repairing it, reset it and that did not work?Screenshot (211)

Screenshot (212)

Screenshot (213)

Screenshot (214)

Screenshot (215)

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,406 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. S.Sengupta 15,756 Reputation points MVP
    2024-05-11T02:38:56.05+00:00

    Open Settings (Windows Key + I)

    Go to "Update & Security"

    Select "Troubleshoot"

    Click on "Additional troubleshooters"

    Find "Windows Store Apps" and run the troubleshooter.

    ======================

    Press Windows Key + R to open the Run dialog.

    Type wsreset.exe and press Enter.

    A command prompt window will open briefly, and then the Microsoft Store will launch automatically.

    =============

    Make sure Date and Time are okay.

    ================

    Open Command Prompt as administrator:

    Type sfc /scannow and press Enter.

    In the same Command Prompt window, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.

    =========

    Create a new user account to check.

    0 comments No comments

  2. Luke Ferguson 46 Reputation points
    2024-05-23T10:30:07.49+00:00

    When I first scanned it without going into advanced setting option I got a red x crashed and hanged in the one error message I don't have a screenshot for that its not doing that now no crashed or ect.

    I did a troubleshooter for Windows Store Apps in settings that did not work.

    I Open Command Prompt as administrator I Type sfc /scannow and press Enter that did not work.

    Screenshot (254)

    Screenshot (255)

    Screenshot (256)

    Screenshot (257)

    Screenshot (258)

    Screenshot (259)

    Screenshot (260)

    Screenshot (262)

    0 comments No comments