sync error

Rising Flight 4,596 Reputation points
2024-05-13T21:29:01.2033333+00:00

Hi All

One of my user is facing issue with OneNote in outlook for MAC. OneNote is in readonly mode. User is unable to edit or modify any notes. user is getting the error. You can't edit this notebook because its location is no longer available. click here to let us recreate your notebook in. User has signed out and signed in to onenote but still same issue. i am not sure but i suspect user is facing issue after office update(not sure)

syncerror

OneNote
OneNote
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
205 questions
OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
179 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
514 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,175 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,578 questions
0 comments No comments
{count} votes

Accepted answer
  1. Emi Zhang-MSFT 25,626 Reputation points Microsoft Vendor
    2024-05-14T07:29:03.02+00:00

    Hi,

    I suggest you go the this OneNote.com web page to fix the notebook. Select Fix Permissions. Then check if this problem is resolved.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.