Sometimes, there might be a delay in updating the certification profile. Allow a few hours or even a day for the system to reflect your completion.
If the issue persists, reach out to Microsoft's certification support. They can verify your progress and manually update it if necessary.
Search for emails from Pearson VUE or Microsoft, also check the spam folder.
Log in to the Microsoft certification dashboard and look for your exam details. There should be a section for scheduled exams.
If you can't find any information, contact the exam provider or Microsoft's certification support with your voucher code and any confirmation details you have. They should be able to locate your scheduled exam and provide you with the necessary information.