running into a error for a game, need HELP

Yu John 0 Reputation points
2024-06-21T05:48:48.5133333+00:00

Source

MONSTER HUNTER: WORLD

Summary

Stopped working

Date

‎6/‎20/‎2024 7:54 PM

Status

Report sent

Description

Faulting Application Path: Y:\Steam\steamapps\common\Monster Hunter World\MonsterHunterWorld.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: MonsterHunterWorld.exe

Application Version: 0.0.0.0

Application Timestamp: 664567a0

Fault Module Name: MonsterHunterWorld.exe

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 664567a0

Exception Code: c0000005

Exception Offset: 00000000021f5748

OS Version: 10.0.19045.2.0.0.256.48

Locale ID: 1033

Additional Information 1: 4750

Additional Information 2: 4750dfbf201ac1b97506614e58db4793

Additional Information 3: c550

Additional Information 4: c550ac8efba9c75554f6a7d97bd77fb9

Extra information about the problem

Bucket ID: b1f42494801457166192845ceae0bfce (1266219979856986062)

Windows 10
Windows 10
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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2 answers

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  1. Olaf Helper 42,761 Reputation points
    2024-06-21T06:56:34.5733333+00:00

    That#s a 3rd party product, contact the software vendor support.

    https://www.capcom.com/mhwsupport/


  2. Wesley Li 6,190 Reputation points
    2024-06-21T17:53:08.04+00:00

    Hello

    It seems you're experiencing a crash with Monster Hunter: World. The exception code c0000005 is a common Windows exception that indicates a memory access violation. This could be due to several reasons, such as a corrupted game file, outdated drivers, or hardware issues.

    Here are a few steps you can try to resolve the issue:

    Verify the Integrity of Game Files: This will check for any missing or corrupted files and replace them. You can do this through the Steam client by right-clicking on the game in your library, selecting 'Properties', then 'Local Files', and finally 'Verify integrity of game files'.

    Update Your Drivers: Make sure that your graphics card drivers are up to date.

    Run as Administrator: Try running the game as an administrator, which can sometimes resolve permission issues that might cause the game to crash.

    Check for Windows Updates: Ensure that your Windows is up to date with the latest patches and updates.

    If these steps don't work, you might find additional solutions on the game's community support forums or by contacting the game's support team directly.