Share via

Strange and Random Display Issues in Office Pro Plus 2021 EXCEL in Hebrew Installed on WIN 10 64-bit

ErezK 1 Reputation point
2024-06-25T05:13:32.3266667+00:00

Strange and Random Display Issues in Office Pro Plus 2021 EXCEL in Hebrew Installed on WIN 10 64-bit

Hello,

I previously raised this question and am interested to know if these bugs have already been resolved.

Working Environment:

  • Windows 10 Pro 64bit 19045.4529 HEB
  • Office Pro Plus 2021 HEB
  • Build 2405 17628.20144

I am experiencing strange and random display issues.

Attached are videos:

Description of Video 01:

Video 01

  • Opening a new Excel document.
  • Attempting to select row 14 (a random row), there is no indication that the row is selected, even after several left-clicks with the mouse.
  • After selecting row 11 (another random row) in the document, it becomes possible again to select row 14.

Description of Video 02:

Video 02

  • You can see that after several transitions between the tabs on the screen, the table and content in the right tab suddenly disappear and reappear.

Description of Video 03:

Video 03

  • You can see that after attempting to select a row (similar to the case in Video 01), it is no longer possible to select a specific cell with a left-click. Only after several clicks on another row in the document, it becomes possible to select a cell again.

I see that this is a known issue called "strange visual glitch." What is not clear to me is how there are not many complaints about these issues until now.

My Setup:

  • DELL computer, updated
  • Windows updated
  • Office updated
  • Graphics card drivers updated

Attempts to Resolve:

  • Disabled graphics hardware acceleration: no change
  • Updated and reverted to the new look: no change
  • Safe mode: no change

Your assistance is needed. Who can I contact for help with this issue?

Thank you.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,077 questions
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,688 questions
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,697 questions
Excel
Excel
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
1,951 questions

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.