Azure VPN Fail to Connect Inquire

Question

Hi Everyone,

After installing Azure VPN on Windows laptops, we have been experiencing difficulties connecting as it consistently fails to establish a connection.

We have tried few ways:

1.     If any security application will impact Azure VPN connection, such as SEP.

2.     I have tested with the same configuration file and account, both working from my personal MAC and Windows devices.

We want to inquire if there are any other ways or people we can try to use or contact to solve this problem. We would be grateful for your assistance.

Answer 1

@Aaron XY Wang ,

Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

I understand that you are seeing the error message "The system cannot find the file specified"

As next steps,

For the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dnscache\Parameters\DnsPolicyConfig

Add built-in group "NT Service\DnsCache", and provide these permissions (as in Windows by Default):

• Principal: "NT Service\DnsCache"
• Type: Allow
• Applies to: This key and subkeys
• Advanced permissions: Query Value, Set Value, Create Subkey, Enumerate Subkeys, Notify, Read Control

Cheers,

Kapil