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windows server 2019 switch same user remote desktop session need input password

Bruce Xu 0 Reputation points
2024-07-03T06:00:13.0633333+00:00

Dear Microsoft Support,

After my verification, it is found that when server2012R2 and server2016 switch the remote desktop session of the same user, they can successfully switch without entering the password. But server2019 is not possible, you need to enter the password. I also tried to switch through the web console of the virtual machine, and there was no need to enter the password. Can this problem be solved? Thank you very much!

Note: This windows server 2019 has no domain added.

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Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Karlie Weng 16,076 Reputation points Microsoft Vendor
    2024-07-04T05:43:50.7933333+00:00

    Hello,

    Verify the Network Level Authentication (NLA) settings on both PCs.

    When logging in via 'mstsc', if you're prompted to enter credentials before the session window appears, it indicates that NLA is enabled, with authentication occurring between the client and the authentication server.

    If the session window appears first (similar to the second picture), then authentication is taking place between your terminal and the authentication server.

    For domain users, the authentication server should be your domain controller; otherwise, authentication will occur locally. This information should assist you in further troubleshooting.

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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