I can't log in to an account

Question

I deleted an account so it wouldn't ask me for the code but it still asks me, the problem is that I don't have the code

Answer 1

Hello Sergio Flores,

Thanks for your question.

Since it has been removed, you will have to recover the account. I will recommend checking for possible backup codes for that account.

However, if it is a work account and there is no recovery method, you will have to contact your admin to help reset your account.

Please let me know if you have further questions

You can mark it 'Accept Answer' if this helped.

Answer 2

Hello,

Here are some steps you can try:

Check Account Status: Ensure that the account has been fully deleted. Sometimes, the process might not complete immediately, especially if it's an online service.

Recovery Options: If you set up recovery options (like a backup email or security questions) when you created the account, try using those to regain access.

Create a New Account: If none of the above works and the account isn't critical, consider creating a new account with the same service. Make sure to set up recovery options this time in case you need them in the future.

Use a Different Device: If the issue is specific to one device, try logging in from another device to see if the prompt for the code persists.

Best Regards,

Hania Lian

============================================

If the Answer is helpful, please click "Accept Answer" and upvote it.