Hi @david.zelmanovic labthruput.com ,
please take a look here: Reactivate a disabled Azure subscription
Another option might be to open a support case with Microsoft Azure support for clarification.
Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.
Source: Azure Support plans
(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
Regards
Andreas Baumgarten