Error when creating an index in Azure AI Studio

Andrew Hemingway 0 Reputation points
2024-07-09T11:42:50.5866667+00:00

When trying to create an index in Azure AI studio to use data in against my Assistant it keep stating the following error.

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No matter what I try and if I try from multiple machines and networks, it says the same thing. Any ideas what this error means or how to get past it?

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Azure OpenAI Service
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  1. ajkuma 24,971 Reputation points Microsoft Employee
    2024-07-15T15:35:36.54+00:00

    Andrew Hemingway, Firstly, apologies for the delayed response.

    I understand you have tried multiple things to isolate the issue. In which region are you attempting to provision? Kindly check this

    Kindly ensure all the prerequisites/supported guidelines are met -

    https://learn.microsoft.com/azure/ai-services/openai/concepts/use-your-data?tabs=ai-search

    Also, just providing some pointers on drilling-down the issue:

    • Azure Service Health provides you with a customizable dashboard which tracks the health of your Azure services in the regions where you use them.
    • Azure Resource Health helps you diagnose and get support for service problems that affect your Azure resources. It reports on the current and past health of your resources.

    Kindly let us know, I'll follow-up with you further.

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