Win10 Automatic update, now laptop is stuck on black screen

Question

So, my laptop did a forced automatic update, that I didn’t want had updates turned off, now my laptop only starts to boot, then stops on a black screen.

i have tried everything.

turned off 15 seconds, turned on - doesn’t work

Ctrl ,Win, shft, B - doesn’t work

Unplugged power adapter, removed battery disconnected all other plug ins,, held power button for 20 secs, replace battery - doesn’t work

to say I’m extremely angry, is an understatement. My laptop worked perfectly prior to the unwanted update.

Answer 1

Hello Cadam

Try booting your laptop in Safe Mode. This will disable all non-essential drivers and services, which might help you identify if the issue is driver-related. To boot in Safe Mode, restart your laptop and press the key to access the Boot Options menu (usually F8 or Shift + F8). Select "Safe Mode" and see if your laptop boots successfully.

Depends on a model of the laptop you are using you can hold shift down key reboot for HP as example with force you for recovery/reset