What do I do if my 6 digit code does not automate on the Authenticator app?

Clayton Heck 0 Reputation points
2024-07-22T17:06:52.3266667+00:00

I have no idea where my request for the 6 digit authenticator code for my app goes. And there does not seem to be another way to move forward on my authentication and it is not allowing me access to Teams.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,087 questions
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  1. VasimTamboli 5,075 Reputation points
    2024-07-22T17:30:19.3033333+00:00

    Hello Clayton,

    you can ask your Global Administrator to reset MFA for you, once reset done you will be asked to setup MFA when you login next time. Here is screenshot which you share with your Admin.

    User's imagePlease close the thread by accepting as answer if it does help, please let us know if you any questions.

    1 person found this answer helpful.

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