My VM is restart again and again

faraz khan 0 Reputation points
2024-07-23T22:06:18.82+00:00

I have created a VM with win10 64bit OS and Standard NV4as v4 (4 vcpus, 14 GiB memory with NVIDIA card Extensions + applications,Extensions,NvidiaGpuDriverWindows,after login my VM it is frequenty going to restart again and again .

Please find my mistak or issue .

Thanks

faraz khan

Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
480 questions
{count} votes

2 answers

Sort by: Most helpful
  1. S.Sengupta 19,661 Reputation points MVP
    2024-07-24T00:39:13.5733333+00:00

    Make sure you have installed the latest NVIDIA drivers.

    Boot the VM into Safe Mode to see if it still restarts. If not, then it might be a driver related issue.

    Open Event Viewer and look for related System and Application logs.

    Uninstall and then reinstall the NVIDIA GPU driver extensions to ensure they are correctly configured.

    Use Azure diagnostics to gather more information about the VM’s health and performance.

    0 comments No comments

  2. Ian Xue 37,706 Reputation points Microsoft Vendor
    2024-07-24T01:44:22.7566667+00:00

    Hi,

    The NVv4-series virtual machines are powered by AMD Radeon Instinct MI25 GPUs and AMD EPYC 7V12 (Rome) CPUs. It is important to ensure that the correct GPU drivers are installed.

    https://learn.microsoft.com/en-us/azure/virtual-machines/nvv4-series

    Please refer to this guide to install the GPU drivers manually.

    https://learn.microsoft.com/en-us/azure/virtual-machines/windows/n-series-amd-driver-setup

    Best Regards,

    Ian Xue


    If the Answer is helpful, please click "Accept Answer" and upvote it.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.