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Hardware error - LiveKernelEvent 141

DLPDev 1 Reputation point
2024-07-24T16:06:42.2366667+00:00

I've been running into a constant crash where the screen goes black, all programs stop but the PC remains on. Not a BSOD.

The reliability monitor gave me these details:

Summary Hardware error Problem signature Problem Event Name: LiveKernelEvent Code: 141 Parameter 1: ffffd90171425460 Parameter 2: fffff805f431fd60 Parameter 3: 0 Parameter 4: 41c OS version: 10_0_19045 Service Pack: 0_0 Product: 768_1 OS Version: 10.0.19045.2.0.0.768.101 Locale ID: 2057

The V2 log collector details can be found here: https://drive.google.com/file/d/1DOtkfomKbN5sAfieTWgJ32pR31-ZOq_p/view?usp=sharing

I've tried: replacing the RAM, reverting back to older Nvidia drivers, doing a fresh installation of Windows.

I'm running out of ideas about how to solve this issue. Any suggestions or guidance would be greatly appreciated.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. S.Sengupta 17,311 Reputation points MVP
    2024-07-25T01:43:57.27+00:00

    The LiveKernelEvent 141 error is often related to hardware or driver issues, particularly with the GPU.

    Update your GPU drivers to the latest version from the manufacturer's website.

    Ensure that your CPU and GPU temperatures are within safe limits. Overheating can cause crashes.

    Make sure your power supply unit (PSU) is sufficient and stable. Check the connections also.

    Open Command Prompt as Admin and type the following command followed by hitting the Enter key:

    sfc /scannow

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  2. Hania Lian 11,126 Reputation points Microsoft Vendor
    2024-07-26T02:51:14.4266667+00:00

    Hello,

    Type cmd in the search box, and then right-click the Command Prompt app and select Run as administrator.

    In the elevated command prompt, type chkdsk C: /f /r /x (replace C with the drive letter that you’re ready to check) and hit Enter.

    Then you can try performing a clean boot to check if any processes are not compatible with your Windows.

    How to perform a clean boot in Windows - Microsoft Support

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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