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We are currently experiencing an issue with our WSUS configuration where updates are no longer showing up for our clients since Microsoft ended support for Windows 10 version 21H2. However, our clients are using Windows 10 IoT Enterprise LTSC 2021, which should continue receiving updates due to its long-term service agreement.
For example, in June 2024, we received the following updates:
Typically, these quality and security updates are released within the first two weeks of the month. Currently, when our clients request updates from WSUS, quality updates no longer appear in the updates to approve list.
Could you please advise if there is any new configuration needed on WSUS or any steps we need to follow to resolve this issue? It is crucial for us to ensure that our clients remain up-to-date with the latest updates.
Thank you for your assistance.
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Hello,
Windows 10 IoT Enterprise LTSC 2021 doesn't reach the end of life, and you should still receive new updates.
We recommend that you refer to this link for troubleshooting:
Hope this helps.
Best Regards,
Hania Lian
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I can confirm that there are no communication issues between WSUS and our clients. The core issue is related to how Microsoft is releasing updates for Windows 10 IoT Enterprise LTSC 2021.
Our current configuration is not showing quality updates for our clients on Win 10 IoT Enterprise LTSC 2021. We need to ensure that our WSUS server can see and approve these quality updates for our clients. This is critical as our clients must remain up-to-date with the latest security and quality updates.
Could you please provide specific guidance or steps to ensure that updates for Windows 10 IoT Enterprise LTSC 2021 are visible and can be approved on our WSUS server?
After some troubleshooting, I found a solution that worked out which is to Include Windows 10 LTSB in WSUS Products. To do that,
By doing this, your WSUS server will be able to recognize and manage updates for Windows 10 under the long-term servicing agreement, including the 2021 LTSC version.
I realized this when I searched for the latest updates for "Windows 10 version 21H2" on the Microsoft Update Catalog and noticed that the July updates appeared under the product Windows 10 LTSB (see attached screenshot).
Hope this helps anyone facing a similar issue!